Associate Director, Field Medical Execution - CRM

Job Description Summary

The Associate Director, Field Medical Execution is a strategic, execution-focused role within IMACE, reporting to the Director, Field Medical Execution and is accountable for enabling high quality, data‑driven field medical execution across countries for an assigned therapeutic area (CRM) by translating International Medical and TA strategy into practical plans, tools, and standards. Partnering with countries, regions, IMA TA teams, and cross‑functional stakeholders, this role ensures aligned execution of field medical plans, drives adoption of core frameworks and platforms, and enables launch readiness and tracking via medical metrics (e.g., BEST). It also closes the loop between strategy and execution by translating data and country insights into actionable recommendations that refine medical plans, engagement approaches, and resource priorities.

Key Responsibilities

• Field Medical Strategy & Execution Support: aligned implementation of International Field Medical strategy across assigned TAs, ensuring country‑level applicability.
• Drive country adoption of core field medical frameworks (iSEA, iSEC, IMEx, MEEP) to enable compliant, prioritized expert engagement.
• Support planning and execution, tracking of medical metrics (e.g., BEST) and launch/in‑line execution activities.
• Strengthen insights management by enabling structured capture, synthesis, and upward flow of country field insights.

Platforms, Tools & Analytics Fluency

• Ensure alignment with brand strategy, scientific narrative, and medical frameworks while partnering with IMA TA and country field teams.
• Act as liaison with platform owners (e.g., CRM) to support system use, troubleshoot issues, and cascade training.
• Hands‑on experience with CRM/field systems (e.g., Veeva) and analytics tools (e.g., PowerBI), supported by strong analytical skills.
• Promote embedding of IMACE standards through cross‑functional collaboration and sharing of best practices across countries.
• Drive adoption of digital tools, dashboards, and standardized reporting to support data‑driven execution and reduce manual workload.
• Identify capability gaps and contribute to capability‑building initiatives in partnership with Scientific Learning & Capability teams.

Data, Analytics & Insights + Stakeholder Engagement

• Translate aggregated cross‑country insights and medical metrics into actionable recommendations, ensuring compliant, high‑quality execution.
• Demonstrated fluency in interpreting field medical metrics, dashboards, and customer insight data to inform operational decisions, identify opportunities, and drive continuous improvement.

Essential Requirements

• Advanced degree in life sciences/healthcare (PhD, PharmD, MD) or equivalent experience in pharmaceutical/healthcare or life sciences organizations with substantial focus on Medical Affairs.
• Fluent oral and written English; additional regional or local language desirable.
• 5+ years of experience in pharmaceutical, healthcare, or life sciences organizations with substantial focus on Medical Affairs.
• Demonstrated subject‑matter expertise in CRM, including strong scientific/clinical knowledge and practical experience.
• Demonstrated field medical execution experience (e.g., MSL, MSL Manager, Field Medical Excellence roles).
• Launch and in‑line execution experience, contributing to launch readiness, content activation, and coordinated field medical activities across stakeholders.
• Hands‑on experience implementing field medical frameworks (iSEA, iSEC, MEEP) at country/regional level.
• Strong digital and analytics capabilities with CRM/field systems and BI tools.
• Effective communicator and influencer with strong matrix collaboration, strategic thinking, compliance, and medical compliance governance.
• Agile, strategic mindset with resilience, critical thinking, and delivery‑focused approach to continuous improvement.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.