Lead It Operating Model (Itom) Architect
Infinity Quest Uk
The Lead IT Operating Model (ITOM) Architect will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model.
This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining global vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).
Key ResponsibilitiesTarget Operating Model DesignDefine and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.Executive & Stakeholder AlignmentLead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.Governance & Decision RightsEstablish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.Platform Architecture & MappingGroup applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI, Digital Portals).
Change & Capability StrategyAssess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.Global IT Decision Rights Matrix & Governance FrameworkBusiness & Tech Platform Capability ModelRequired Skills & QualificationsExperience12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.Operating Model ExpertiseProven track record implementing platform-centric, product-led, or matrixed global IT operating models in multi-national industrial or complex corporate environments.MethodologiesDeep understanding of CMMI capability models, Enterprise Architecture frameworks (TOGAF), ITIL, and Agile governance at scale.Soft SkillsStrategic gravitas, executive presence, and strong stakeholder management across global, regional, and country business units.Education & CertificationsMaster's degree in Computer Science, Engineering, Business Administration, or related technical discipline.
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