German-Speaking Technical Support Advisor - Spain

German-speaking role in Spain (remote). €22,500 per year (gross).
At a glance
Location: Spain (remote)
Work model: Work From Home
Languages: German
Salary: €22,500 per year (gross)
Start: ASAP
Relocation: not offered for this role
Perks worth knowing about
Private Health Cover
Paid Training
Work From Home
About the role
CloserHire is partnering with a leading global customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain. This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.
What you'll do
Act as the first point of contact for dealers and end users via phone and email
Troubleshoot technical issues and provide clear, accurate solutions
Educate customers on product usage, updates, and best practices
Create, manage, and follow up on support tickets to ensure resolution
Collaborate with internal teams to handle complex or escalated cases
Maintain accurate customer records and documentation in internal systems
Ensure service quality, professionalism, and adherence to support procedures
What we're looking for
Fluent or bilingual
German (C1/C2) with advanced English
Minimum 2 years of experience in customer service or technical support
Strong communication and active listening skills
Ability to take ownership of cases and drive them to resolution
Comfortable working in a customer-facing, problem-solving environment
Organized, detail-oriented, and confident using support tools and systems
Motivated, adaptable, and eager to learn
Currently based in Spain
Comfortable working independently in a remote environment
Salary
€22,500 per year (gross)
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.
Benefits
Fully remote position from anywhere in Spain
Full-time permanent contract (39 hours/week)
Fixed schedule: Monday to Friday, 09:*******:00 Performance-based bonus
Fully paid training and structured onboarding
Continuous learning, upskilling, and career development programs
International and multicultural work environment
Opportunity to develop your technical support expertise while working from home
Why Spain?
Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move.
How the process works
A short introductory call with CloserHire, around 30 minutes
Interview with the company
Offer, then we help with the paperwork and, where relevant, the move
From application to starting on the ground usually takes around five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
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