Bilingual German & Dutch Customer Support - Málaga

Do you want to work in the fast-growing e-mobility sector and build a career in technical customer support?

Join an international project supporting a major EV charging initiative, where you will deliver high-quality technical assistance to customers. Work in a dynamic 24/7 shift environment while gaining valuable experience in a future-oriented industry.

About the company

International company based in Malaga, specializing in customer experience and technical support solutions for innovative global projects. With a strong focus on quality, efficiency, and employee development, they support leading industries such as e-mobility through dedicated multilingual teams.

What will you do?

• Provide outstanding customer service and technical support via phone and email
• Assist customers and installers with troubleshooting and technical issues
• Deliver clear and effective solutions through strong communication and analytical skills
• Handle sensitive and confidential information with professionalism
• Maintain high standards of quality in all customer interactions
• Manage and resolve inquiries efficiently in a fast-paced environment
• Collaborate with team members to ensure excellent service delivery
• Perform administrative and support-related tasks when required

Candidate profile

• Fluent in Dutch and English, with German B2/C1 level
• Previous experience in customer service or technical support
• Strong technical understanding and troubleshooting abilities
• Comfortable working with computers and digital tools
• Strong organizational and analytical skills
• Problem-solving mindset with a service-oriented attitude
• Team player with the ability to work in a 24/7 shift environment
• Knowledge of Microsoft Office

Employer offers

• Opportunity to work on a large-scale EV charging project
• International and multicultural work environment
• Career development opportunities
• Flexible working hours within a 24/7 shift schedule
• Modern office in Malaga

About Malaga

Enjoy life on the Costa del Sol, with over 300 days of sunshine per year, beautiful beaches, and a vibrant international community. Malaga offers a perfect balance between professional growth and high quality of life.