Barcelona On-Site Customer Experience Team Leader
Concentrix
Concentrix in Barcelona (on-site) is seeking a Working Team Leader for our EU Customer Experience team. You will lead a group of agents, drive service excellence, and coordinate with cross-functional teams to deliver high-quality support.
You will manage performance, coach new hires, and ensure SLA adherence while fostering a collaborative, enthusiastic environment. Fluency in English and Spanish and prior team leadership in customer service are essential.
#J-18808-LjbffrOferta de empleo publicada 1 día atrás
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