Head of Marketplace

About Livo

Livo was born with the mission to improve healthcare globally through cutting edge technology, and that has always been our North Star since we deeply believe health is the most important asset we all have as individuals. We launched our nursing shift marketplace in Spain to support healthcare institutions with their staffing needs, matching institutions with healthcare professionals interested in extra work, and adding transparency, flexibility and convenience for both sides. Our vision is to radically transform the way healthcare institutions hire, retain and manage talent, while empowering healthcare professionals with more tools, flexibility, money and recognition.

Livo is building the AI-powered operating system for the healthcare workforce. We operate at the intersection of HR Tech, marketplaces, and applied AI, tackling one of healthcare’s hardest problems: getting the right healthcare professionals into the right shifts at the right hospitals.

Livo Pool is our marketplace. It connects healthcare professionals with hospitals, matching open shifts with available, qualified professionals across Spain, Italy, and Poland. Today, we’ve grown the Pool to 50,000 registered healthcare professionals and 200 hospitals across those three markets.

About the Role

Livo’s marketplace, matching healthcare institutions with professionals looking for extra shifts, is the engine of our business. We’re looking for a Head of Marketplace to own it end to end: the supply of professionals, the demand from institutions, and the balance between the two that keeps the whole thing working.

You’ll report directly to the CEO and be the single owner of marketplace performance, accountable for hitting growth, coverage and margin targets by pulling every lever across Marketing, Account Management, Sales, Operations and Product. This isn’t a coordination role: you’re expected to get into the detail of each function, challenge their priorities, and make the calls that move the metric.

Ready to own one of the most important levers in Livo’s business? Let’s talk.

What You’ll Be Doing

• Owning the marketplace P&L: setting targets for fill rate, take rate, coverage and growth across both sides of the marketplace (institutions and healthcare professionals), and being accountable for hitting them.

• Professional obsession: staying close to the healthcare professionals on the platform, understanding what makes them pick up a shift, come back for more and recommend Livo, and turning that into concrete decisions across Marketing, Product and Ops.

• Setting the strategy: translating Livo’s overall goals into a clear marketplace roadmap, and turning that roadmap into concrete targets for Marketing, AM, Sales, Ops and Product.

• Pushing back on Sales: acting as the check on new institution openings, challenging or blocking a launch when current supply can’t cover it, and aligning go-live timing with Ops and AM so growth never outpaces capacity.

• Getting into the detail: reviewing campaigns with Marketing, working through account issues with AM, auditing processes with Ops, and prioritizing the Product backlog, whatever it takes to unblock the team and hit the number.

• Building the analytical backbone: owning the dashboards, cohorts and funnels that show exactly where supply, demand or coverage is breaking down, and why.

• Running the business reviews: leading weekly and monthly reviews with leadership on marketplace health, flagging risks early and proposing fixes.

• Balancing supply and demand: spotting imbalances between institutions and professionals before they become a bottleneck, and deciding where to invest to fix them.

• Partnering with Product: working in lock step with the Product Team to build a prioritized roadmap, making sure all the business know-how is shared with them.

What We’re Looking For

We’re looking for someone with real ownership instincts and a strong analytical core, someone who can move from strategy, to spreadsheet, to a hard conversation with a team lead, all in the same day.

Experience:

• 2+ years owning a P&L, a core business metric, or a business line end-to-end, ideally in a marketplace, on-demand, or high-growth startup environment.

• Proven experience working cross-functionally across Marketing, Sales/AM, Operations and Product, with direct exposure to two-sided marketplace dynamics (supply, demand, coverage).

• Analytical skills: sharp quantitative reasoning and comfort translating data into decisions; as comfortable building a cohort analysis as presenting it to the leadership team.

• Autonomy & ownership: a demonstrated track record of taking a metric or a business line and being fully accountable for the outcome, not just your own inputs. You don’t wait for a mandate to fix what’s broken.

• Cross-functional leverage: the ability to earn credibility and get things done across Marketing, Sales, AM, Ops and Product without formal authority over most of those teams.

• Humility & customer-centricity: we value people who are humble, empathetic and customer-focused. Putting clinicians and healthcare institutions at the center of every decision is key to our success.

• Adaptability & resilience: comfort operating in a fast-paced, rapidly changing startup environment, juggling multiple priorities and ambiguous problems.

What We Offer

At Livo, we offer a unique opportunity to make a tangible impact in the healthcare space. You’ll play a pivotal role in scaling our marketplace, working alongside passionate people driven to make a difference.

• High Growth: work in a dynamic, fast-paced environment with countless opportunities for personal and professional development.

• Competitive salary package: reflecting your experience and expertise, ensuring you’re rewarded for your hard work and dedication.

• Meaningful equity package: we want team members to own a relevant part of the business, a key driver to fully buy into the equity story and the change we’re trying to promote in the world, with the corresponding economic upside.

• Ownership at the highest level: this is one of the few roles at Livo with true end-to-end accountability for a core business line.

• Impact: help solve one of healthcare’s most critical issues, the healthcare professional talent shortage, and make a real-world impact on healthcare providers and patients alike.

• Cool & vibrant offices: very well located offices at the heart of Barcelona in Paseo de Gracia, with plenty of natural light, great views and spacious, cool vibes.

• Culture: strong culture with an emphasis on ownership, impact and ambition, coupled with the determination to build something meaningful while enjoying the journey.

Interview Process

Our hiring process is designed to assess both your skills and cultural fit with our mission-driven team:

• Call with Ricardo (CoS): initial conversation to assess motivation, culture fit and salary expectations.

• 45-minute interview with the CEO (Carlos).

• 60-minute case study presentation on marketplace strategy (5 days to prepare), presented to a cross-functional panel (Marketing, Sales/AM, Ops and Product leads).

• 30-minute final interview with the leadership team.

• Offer.

P.S. You can learn more about us at .