Dutch Speaking - Customer Support Agent Igaming In Malta - Relocation Included

Step into the exciting world of iGaming with Next Job Abroad as a Dutch Speaking Customer Support Agent in picturesque Malta!
This is a fantastic opportunity to utilize your language skills and customer service expertise while enjoying a vibrant lifestyle on the stunning Mediterranean island.
In this role, you'll be crucial in providing support to our Dutch-speaking clientele, ensuring they have a fantastic experience with our gaming offerings.
Your main responsibilities will include addressing customer inquiries, resolving issues, and guiding players through our various gaming products.
If you are enthusiastic, engaging, and dedicated to delivering outstanding customer service, we would love to hear from you.
Additionally, we offer a relocation package to assist you in making Malta your new home!
Responsibilities
Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients
Promptly address and resolve customer questions and concerns
Guide customers through our gaming services to enhance their experience
Collaborate with your team to ensure the delivery of high-quality service
Maintain accurate records of customer interactions in our CRM system
Collect and relay customer feedback to assist in continuous service improvement
Participate in ongoing training to expand your knowledge of products and enhance service skills
Requirements
Fluency in Dutch and a good command of English; knowledge of other languages is advantageous
Experience in customer support or a similar role is preferred
Strong communication and interpersonal skills, with a focus on customer satisfaction
Ability to handle multiple tasks and work efficiently in a fast-paced environment
Familiarity with CRM tools and customer service platforms is a plus
Willingness to relocate to Malta and engage with a new culture
A passion for gaming and understanding of the iGaming industry is highly valued
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Yearly salary €****** excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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