Senior Bmc Helix Itsm Engineer
Sci Serviclients
Hay proyectos donde conocer BMC Helix no es suficiente: hace falta dominar
ARS, Smart IT, Digital Workplace Catalog e integraciones REST
. Aquí podrás aportar esa especialización en un entorno
100 % remoto
, trabajando con
BMC Helix ITSM SaaS
y con peso técnico real.
Encontrarás un entorno estable, cercano y con autonomía, donde se valora la experiencia y el criterio profesional, con acompañamiento durante tu evolución en el proyecto.
Lo que hará que esta oportunidad te encaje
Trabajarás en remoto, sin desplazamientos habituales.
Un horario alineado con la operativa habitual del proyecto.
Trabajarás con
BMC Helix ITSM, AR System, Smart IT, Digital Workplace Catalog, REST/SOAP, SQL y Helix Dashboard
.
Tendrás un papel relevante en desarrollo, configuración, workflows e integraciones sobre BMC Helix.
SBA de ****** €
Banda salarial anual bruta de hasta
****** €
.
Cómo es trabajar con SCI ServiClients
Cercanía y acompañamiento
Comunicación directa, seguimiento y respaldo cuando lo necesites.
Autonomía
Espacio para aportar experiencia, criterio e iniciativa.
Estabilidad y crecimiento
Continuidad profesional y acceso a distintos proyectos y entornos tecnológicos.
Misión del rol
Participarás en el
desarrollo, evolución e integración de BMC Helix ITSM SaaS
, con especial foco en
ARS, Smart IT, Digital Workplace Catalog e integraciones API REST
.
Cómo será tu día a día en este proyecto
Desarrollar y configurar soluciones sobre
BMC Helix ITSM / AR System
.
Crear workflows con
Active Links, Filters y Escalations
.
Trabajar con
Smart IT y vistas progresivas
.
Construir servicios en
Digital Workplace Catalog
.
Configurar integraciones bidireccionales mediante
REST/SOAP
.
Trabajar con
SQL y Helix Dashboard
.
Qué te ayudará a tener éxito en esta posición
Requisitos principales:
Titulación universitaria en Ingeniería, Informática o Ciencias, con las equivalencias indicadas para Ingeniería Técnica, Diplomatura o CFGS.
Más de 5 años de experiencia con BMC Helix ITSM, al menos 3 en entorno SaaS.
Certificación ITIL y conocimiento funcional de procesos ITIL.
Experiencia sólida con motor ARS y workflows.
Experiencia con Smart IT, vistas progresivas y Digital Workplace Catalog.
Experiencia en integraciones API REST con sistemas externos.
Como plus, se valorará experiencia con
SOAP, LDAP, Azure AD, SQL, monitorización y Helix Dashboard
.
Da el siguiente paso
Si BMC Helix es una de tus principales areas de especialización y buscas un proyecto remoto, estable y con recorrido técnico, esta posición puede darte continuidad y espacio para seguir aportando experiencia en entornos complejos.
#J-*****-Ljbffr
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