Infrastructure Solutions Lead

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well-being, and peace of mind of those we serve. You'll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work. We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the role

This role is for an IT infrastructure professional who combines engineering credibility with the ability to influence governance, delivery confidence, and portfolio-level decision-making. Sitting within the TEO PMO, you will shape infrastructure demand before it becomes a committed project, ensuring proposals are grounded in the existing estate, technical constraints, service model, delivery capacity, and risk profile. The role is deliberately practical. It is not about creating theoretical solution designs in isolation or owning end-to-end technical governance for every initiative. It is about testing feasibility, challenging assumptions, exposing risks early, connecting the right architecture, engineering, security, operations, delivery teams, and demonstrating ownership where ambiguity needs to be resolved.

What You Will Do

• Lead technical due diligence during intake: clarify the ask, current-state impact, constraints, assumptions, dependencies, and recommended next steps.
• Validate feasibility across infrastructure domains including network, compute, storage, virtualisation, cloud, IAM, security, resilience, monitoring, service management, and operations.
• Challenge early sizing, cost drivers, resource impacts, and delivery sequencing with the relevant engineering and operations teams.
• Turn conceptual or aspirational ideas into realistic options that are buildable, secure, resilient, supportable, and aligned to standards.
• Provide focused technical input to PMO governance gates, intake forums, prioritisation reviews, and delivery readiness checkpoints.
• Drive clarity where ownership is unclear, assumptions are unproven, or service acceptance risks could be passed downstream.

What You Will Bring

• Strong IT infrastructure engineering background, ideally across complex enterprise, hybrid, cloud, and legacy environments.
• Credibility across multiple infrastructure domains, with the ability to understand how platforms, services, applications, controls, and operations connect.
• Practical judgement: able to distinguish what is desirable, what is feasible now, and what needs further discovery before commitment.
• Experience working with architecture, engineering, security, service transition, operations, PMO, and delivery teams to shape or assure outcomes.
• Constructive challenge and stakeholder influence: able to drive better decisions without creating unnecessary governance overhead.

Why Join Us

You'll receive a competitive salary and benefits package. You'll work in a multicultural and hybrid working environment. You'll have access to Private Medical Insurance and Employee Wellbeing Benefits. You'll be supported through an Educational Development Program to continue building your skills.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

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Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.