RESPONSIBLE AI & AI GOVERNANCE MANAGER Job Details

SUMMARY OF THE JOB 

As Holcim scales AI across its global footprint—from predictive industrial maintenance to GenAI-powered corporate functions—we require a unified approach to risk and ethics. You will be the Chairperson of the Global AI Governance Council , orchestrating a cross-functional coalition to ensure AI deployed at Holcim are compliant, transparent, and value-driven.

MAIN ACTIVITIES / RESPONSIBILITIES

1. Leadership of the Global AI Governance Council

• Council Chair: Lead and facilitate the monthly AI Governance Council , bringing together senior leaders from HR, Compliance, Legal, Cybersecurity, and IT .

• Enterprise Governance Framework: Define and enforce the global "Holcim AI Playbook," ensuring all regions follow a unified standard for model transparency and accountability.

• Application Oversight: Manage the intake and review process for all AI use cases globally. Categorize applications into High-Risk (e.g., HR recruitment, safety-critical plant automation) and Low-Risk (e.g., internal knowledge bases, marketing copy) 

• AI Inventory Management: Maintain a centralized registry of all "High-Risk" and "Limited-Risk" AI systems across the group to ensure continuous auditability.

• Approval Authority: Act as the final gatekeeper for the deployment of High-Risk AI, ensuring they meet Holcim’s technical and ethical "Definition of Ready."

• Conflict Resolution: Mediate between technical teams pushing for rapid deployment and compliance/security teams focused on risk mitigation.

2. Risk & Assurance

• Regulatory Liaison: Serve as the primary point of contact for external regulators regarding the EU AI Act , Swiss FDPD, and other global frameworks.

• Audit Readiness: Lead the preparation for internal and external AI audits working with AI application owners. Ensure model documentation, training data lineage, and bias-testing results are "audit-ready" frameworks 

• Third-Party Oversight: Lead the "AI Due Diligence" process for all external software vendors to ensure their embedded AI aligns with Holcim’s standards.

3. Enterprise-Wide Framework

Develop specific guidelines for:

• Continuous Monitoring: Establish a "Post-Market Surveillance" program to monitor AI models after deployment, ensuring they don't "drift" into non-compliance.

• Incident Management: Define the protocol for responding to AI failures, "hallucinations" in GenAI, or data privacy breaches involving automated systems.

• Generative AI Guardrails: Assist in defining organizational standards for Generative AI usage, data privacy, and algorithmic fairness.

• Function specific guidelines such as HR: Preventing bias in AI-driven talent sourcing and performance analytics, Security: Ensuring AI tools do not create new attack vectors for proprietary industrial data, Operations: Maintaining human-in-the-loop safety for autonomous logistics and cement manufacturing.)

4. AI Literacy Program: 

• Support Holcim University upskilling on AI ethics and effective "Human-AI" collaboration, as needed

• Champion Network: Build and nurture a global network of AI Ethics Champions within each business unit to identify local risks and promote best practices at the "front line.”

5. External Strategy & Advocacy

• Support the development of Holcim’s official stance on AI ethics, sustainability, and industrial data sharing to be featured in Annual Reports and Sustainability Disclosures and other external forums (WEF, industry-specific AI coalitions, etc)

• Public Policy: Work with the Public Affairs team to monitor and influence emerging AI legislation that impacts the construction and manufacturing sectors.

JOB DIMENSIONS

List of direct reports: 

• 2

Key interfaces, stakeholders and relationships: 

• Internal:

  • GDS: product manager, Technical product manager, regional Digital Center management, GDS senior leadership team

  • Group functions: Marketing & Innovation, Finance, Sustainability, Compliance, Legal, Security, Investor Relationship, Public Affaris 

  • Country teams

  • Enterprise Architects, Business Application Owners and Product Managers. 

• External : 3rd party vendors

PROFILE REQUIRED 

• Experience:

  • 5+ years in AI Governance, Digital Ethics or Tech Policy 

  • Proven track record of leading large organizational change or literacy programs

• Technical Expertise:

  • Ability to explain complex ML concepts (e.g. LLM Hallucinations, data drift) to non-technical stakeholders 

• Diplomacy: Consultative mindset - ability to say “no” while proposing a “safer” path

• Communication: Excellent stakeholder management, strategic storytelling, and technical documentation skills

Language skills: 

• Excellent English (written & spoken) - other languages are a plus 

Success Measures

• Governance Maturity: 100% of "High-Risk" AI systems passed through the Council with documented mitigation plans.

• Literacy Reach: % of global workforce completed "Responsible AI Foundations" training.

• External Impact: Successful publication of Holcim’s "Responsible AI Charter" and participation in at least two major global AI summits.

• Audit Integrity: Zero major findings in annual AI compliance and safety audits.

• Council Velocity: Average time from "Use Case Proposal" to "Governance Approval."

• Coverage: 100% of AI applications (internal and vendor-provided) registered in the Global AI Inventory.

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