Senior/Staff Product Designer

This position is at Factorial

The selection process will be fully managed by Factorial.

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Hello! ### About Factorial At Factorial, we are building the self-operating system that helps companies get the most out of their people, money, and resources—a software that runs the work itself instead of asking people to. Today, those three worlds are fragmented. Headcount decisions happen without cost visibility. Payroll runs disconnected from time and expenses. IT access lives in spreadsheets and tickets. We're connecting all of it into one system, so every decision around hiring, onboarding, compensation, and technology is made with full context and real-time cost visibility. We are operating at €100M+ in annual recurring revenue, serving 16,000+ companies across 60 countries with a team of 1,500+ employees. Following a recent €150M round at a €2.5B valuation, our next phase is connecting the dots at a platform level—and design is leading that shift. ### The Role of Design at Factorial Designers at Factorial are expected to understand how customers' processes actually work end-to-end, frame problems in terms of business impact, and help decide **what** to build, not only **how**. Success here is measured in revenue created and churn prevented, not in NPS or activity disguised as impact. Building a self-operating system requires us to work in an AI-first environment, which is not about the tools but the thinking. The core of the work is framing the problem and designing the system: what it should do, what it should decide on its own, and what humans still orchestrate. Screens come last. Designers stress-test that thinking with the model, prototype with tools like Claude and Cursor, validate with real customers, implement parts of their solutions, and stay accountable until the work is live and moving the metric. AI is the tool, and we expect you to use it relentlessly, even building your own agents to understand the agentic products you're designing. But it's not what we pay for. **We pay for your judgment:** the framing, the taste, and the calls no model can make. ### What We Expect from a Senior / Staff Designer * **Direction Generation & Alignment:** You are comfortable in fast-moving, ambiguous environments. You take ownership and don’t wait for perfect clarity, you create it. Instead of waiting for a direction to execute on, you are capable of defining a path forward, evaluating the opportunities and technical implications alongside leadership, and actively collaborating with them to make firm strategic decisions. * **Thriving in Ambiguity:** You excel at bringing clarity to the unknown. You are capable of guiding cross-functional product teams through uncertainty toward clear product, business, and user goals. * **Product and Design Vision:** Partnering with your Design Director and the rest of the Product leadership team, you will shape our long-term direction and execute on short- and mid-term tactical bets. You are skilled at connecting the dots across complex user journeys, challenging existing paradigms, and creating a unified, coherent experience across multiple domains. * **System Ownership:** You own a large part of a product problem space. You don’t just consider how your specific product operates, you factor in the bigger picture, the dependencies on other systems, and the underlying complexity. Our products do not work in isolation; they are pieces of a larger puzzle, and understanding this is the only way to solve problems end-to-end. * **Lead Design Initiatives:** You will define and deliver product design across multiple initiatives, ensuring tight alignment with user needs and business goals. Your job doesn't stop at the handoff, you own the initiative end-to-end. You cross silos to build coherent, high-quality experiences that are both deeply functional and delightful. * **Leadership & Influence:** You raise the bar for the team. You are skilled at mentoring and aligning less experienced designers to drive collective impact without needing direct management authority. ### Required Skills & Experience * **Business Mindset:** You use business data to shape decisions and naturally see user needs and business goals as part of the same conversation. * **Agentic AI Fluency:** You’ve shipped or seriously prototyped agentic products. You are fluent in the building blocks (agents, tools, skills, context, evals) and move seamlessly between the design and technical layers without needing a translator. * **Research & Problem Framing:** You combine qualitative research, direct customer conversations, and business data to uncover insights and articulate clear, actionable product decisions. * **Systemic Thinking:** You think in systems before experiences, mapping how a product creates, captures, and destroys value across complex stakeholder ecosystems. * **Design & Craft:** You know the difference between something that simply works and something that is truly well-made, and you hold that high standard for yourself and your team. * **Communication:** You are fully fluent in English, both written and spoken. ### What the process looks like * **People Interview (30 min):** A first conversation to align expectations. Ask anything. * **VP/Director Interview (1-2 h):** We go deep into your experience, open Figmas together, and explore how you lead decisions from problem definition through execution. You'll get a clear view of expectations, team structure, and how we work. * **Challenge Interview (1.5 h):** A briefing to assess how you evaluate talent and guide designers. You'll receive it a few days in advance to prepare. * **Meeting the Team:** Before any final decision, you'll meet other Product Leaders and designers you'd potentially work with. This is for both sides. * **Offer Letter:** If everything aligns, we make a formal offer. ### Wanna learn more about us? Check our [website]( ### Our Values * **We own it**: We take responsibility for every project. We make decisions, not excuses. * **We learn and teach**: We're dedicated to learning something new every day and, above all, share it. * **We partner**: Every decision is a team decision. We trust each other. * **We grow fast**: We act fast. We think that the worst mistake is not learning from them. ### Perks of being part of our team We care about people and we also offer a lot of benefits for employees: * High growth, multicultural and friendly environment ? * [Alan]( as private health insurance ? * Healthy life with [Wellhub]( (Gyms, pools, outdoor classes) ??‍♀️ * Save expenses with [Cobee]( ? * Language classes ??‍? * Breakfast in the office and organic fruit ? * [Nora]( discounts ? * Free caffeine and theine ☕ * Pet Friendly ?

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