Chapter Lead Sales, Marketing & Portals (m/f/d)

Chapter Lead Sales, Marketing & Portals (m/f/d)

About the Job

The Chapter Lead is the single IT accountability point for the Sales, Marketing & Portals pillar, owning end-to-end performance, delivery, and evolution across both RUN and CHANGE. Acting as a key integrator across people, delivery, and financial dimensions, the role works closely with Product Owners, Solution Designers, IT Project Managers, and Service Managers within an evolved governance model where the Chapter Lead holds extended accountability for alignment, delivery performance, financial control, and compliance.

What you do

• Own pillar performance and act as single IT accountability point; oversee delivery governance, prioritization, and escalation management across all projects led by IT Project Managers
• Lead, develop, and manage chapter members — including skills, capacity planning, and performance management
• Manage budget, forecasting, and cost optimization, including vendor cost control and contractual compliance
• Ensure security and vulnerability issues are resolved in a timely manner and that digital resilience and compliance standards are upheld across the pillar
• Drive run performance by maintaining SLA/KPI targets, ensuring service stability, and leading continuous improvement initiatives
• Act as the main IT counterpart for business stakeholders and provide executive-level reporting and program/portfolio alignment
• Foster an agile, AI-first culture across the chapter — promoting adoption of AI tools and practices, collaboration, and innovation

What you bring

• Proven track record in IT delivery leadership across RUN and CHANGE environments
• Experienced people leader with the ability to manage, develop, and motivate cross-functional teams
• Strong project and program management background, including dependency and portfolio management
• Financial management expertise, including budgeting, forecasting, and vendor/sourcing cost control
• Basic knowledge of AI technology, principles, and their practical use
• Solid stakeholder management skills with experience in executive reporting and business partnering
• 8+ years of relevant IT leadership experience; Agile, ITIL, or PM certifications are a plus
• Degree in Information Technology, Computer Science, Business, or a related field

Your benefits

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

99829 | Operations | Management | Non-Executive | Allianz Technology | Full-Time | Permanent

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: .

Commitment to Integrity, Fairness & Inclusion Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.