ARS Cash Register Team Lead with English

Salario:

25.000 € - 26.000 €

Tipo de contrato:

Indefinido

Jornada:

Jornada Completa

Experiencia:

2 años de experiencia

Key Responsibilities

• Coordinate and supervise the daily activities of the Cash Register team.
• Ensure accurate reconciliation of payment methods and cash register transactions.
• Monitor operational performance and ensure compliance with established procedures and controls.
• Organize workloads and priorities according to operational requirements.
• Support the resolution of complex incidents and operational escalations.
• Ensure proper execution of month-end and year-end closing activities related to cash register operations.
• Analyze operational risks, account discrepancies, and reconciliation issues.
• Support process improvements, standardization initiatives, and automation opportunities.
• Maintain operational documentation and ensure compliance with company policies and procedures.
• Ensure business continuity and service quality across all supported partners and countries.

Leadership Responsibilities

• Lead, motivate, and develop team members.
• Organize resource allocation and workload distribution.
• Provide regular coaching, feedback, and performance guidance.
• Support onboarding and training activities.
• Promote knowledge sharing and collaboration within the team.
• Escalate operational risks and capacity constraints when necessary.
• Foster a culture of accountability, continuous improvement, and customer orientation.

Key Stakeholders

• ARS Department Manager
• Country Finance teams
• Stores and operational units
• Treasury teams
• Business partners
• Headquarters stakeholders
• Other GBS operational teams
• Internal support functions

Required Knowledge

• Cash register processes
• Payment methods management
• Reconciliation processes
• Accounts Receivable operations
• Financial and accounting principles
• Internal controls and compliance procedures
• KPI monitoring and operational reporting
• Advanced English communication skills

Valuable Knowledge

• Banking and treasury processes
• Shared Service Center operations
• Process improvement methodologies
• Automation initiatives
• Project implementation and transition management

Technical RequirementsRequired

• SAP
• Microsoft Excel
• Microsoft Office Suite
• Operational reporting tools

Valuable

• Power BI
• Power Query
• Ticketing systems
• Process automation tools

Required Skills and Competencies

• Leadership and team development
• Coaching and mentoring
• Planning and organization
• Analytical thinking
• Problem-solving
• Decision-making
• Effective communication
• Stakeholder management
• Conflict resolution
• Adaptability and resilience
• Customer orientation
• Continuous improvement mindset
• Results orientation
• Time management

International Company - SSC in Barcelona

• Flexible working hours (start and finish times)
• Hybrid remote work model
• Intensive working hours on Fridays
• Flexible compensation plan
• Access to gym, nutritionist, and physiotherapist
• And more...