Internship: Customer Support Engineer Intern

Internship: Customer Support Engineer Intern

Job Title: Customer Support – Digital Computational Pathology – Intern. Your role will involve working with incidents of server software solutions for Philips and customer‑managed environments, consulting customers on technical IT topics, assisting scanner engineers in connecting high‑resolution tissue scanners to IT back‑ends, maintaining server and storage hardware, and ensuring successful delivery and installation of solutions.

Responsibilities

• Troubleshoot and resolve server software incidents.
• Consult customers on technical IT topics and questions.
• Assist scanner engineers in connecting tissue scanners to IT back‑ends.
• Maintain server and storage hardware on Philips‑managed platforms.
• Develop and maintain implementation best‑practice documentation, procedures, standards, and configuration settings.
• Serve as technical contact to customers during the implementation phase, owning the customer experience.
• Participate as an active member of a project team to deliver a predictable and professional experience.

Requirements

• High School Diploma or active enrollment in university, college, or vocational education.
• No prior experience required.
• Fluent Spanish and good English (written and oral); Italian and/or French a plus.

Equal Opportunity Statement

Philips is an equal opportunity employer and commits to providing a diverse and inclusive workplace free from discrimination.