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Conversational Ai Engineer

Evolutio

# Conversational AI Engineer* #### Jornada: Jornada Completa* #### País: España* #### Provincia: Spain* #### Descripción: Evolutio nace después de más de 30 años prestando servicios en el mercado español con la marca BT (British Telecom) con una nueva visión: ser el socio de confianza que acompaña a las empresas en el proceso de Transformación asociado a la adopción de las tecnologías Cloud. Nuestro portfolio incluye soluciones NETWORK EDGE de última generación, infraestructura CLOUD que pone en valor su agilidad y economía de costes, las últimas soluciones para mejorar la EXPERIENCIA DIGITAL de sus clientes, y el diseño e implantación de la estrategia de CIBERSEGURIDAD más adecuada para su empresa. ¿Qué estamos buscando? Formarás parte de proyectos end-to-end de implantación, evolución y mejora continua de soluciones conversacionales, participando en iniciativas innovadoras basadas en IA Conversacional y GenAI, con un alto grado de autonomía y responsabilidad técnica. - Diseñar, configurar y evolucionar soluciones conversacionales sobre Google Dialogflow, Virtual Agents y Conversational Agents / Agent Builder. - Definir flujos conversacionales, intents y estrategias de diálogo aplicando tecnologías como GenAI, RAG y LLMs. - Integrar soluciones conversacionales con sistemas de terceros y arquitecturas cloud (Google Cloud, Azure y/o AWS). - Resolver incidencias complejas, realizar troubleshooting avanzado y análisis de causa raíz (RCA). - Colaborar con fabricantes y coordinarte con equipos multidisciplinares para garantizar la calidad y evolución de las soluciones. - Analizar y optimizar KPIs conversacionales, impulsando la mejora continua y el cumplimiento de las mejores prácticas. ¿Qué perfil buscamos? - Experiencia demostrable en diseño, desarrollo e integración de soluciones conversacionales en entornos productivos. - Conocimiento sólido de Google Dialogflow, Agent Builder o plataformas equivalentes. - Experiencia en IA Generativa o IA Agéntica aplicada a experiencias conversacionales (RAG, LLMs, agentes, etc.). - Capacidad para definir soluciones técnicas, liderar iniciativas y participar en la toma de decisiones. - Alta autonomía, visión global y orientación a resultados. - Valorable experiencia en analítica conversacional y entornos cloud. ¿Qué ofrecemos? Concilia tu vida laboral y personal. ¿Quieres certificarte? Apúntate a nuestro amplio catálogo de certificaciones! Desde Evolutio nos haremos cargo de tus exámenes de certificación y además, tendrás acceso a My Academy, nuestra plataforma de formación continua. Disfruta de nuestros beneficios sociales gratuitos: seguro médico, seguro de vida y accidentes, plan de pensiones, etc. Benefíciate de nuestro plan de retribución flexible: tickets restaurante, seguro médico para familiares, abono transporte, cheque guardería y formación. ?? Tendrás 23 días laborables de vacaciones + 1 día extra cada 3 años. ? Recomienda talento para nuestras ofertas de empleo. Participa en nuestro programa de referencias profesionales Talent Ambassadors y consigue tu gratificación. Apostamos por tu crecimiento profesional, desarrolla tu plan de carrera o muévete a otros departamentos. Conocemos los retos a los que nuestros clientes se enfrentan y cómo la tecnología les puede ayudar. Sólo nos faltas tú, ¡Únete a nuestro equipo!
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Oferta de empleo publicada 2 días atrás
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