HR Operations Specialist (They/She/He)

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

If you’re here, it’s because you’re looking for an  exciting ride . 

A ride that will fuel up your ambitions to take on a  new challenge and stretch yourself beyond your comfort zone.  

We’ll deliver a  non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together. 

Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision:  Building the largest marketplace in your city, to give access to anything in minutes .  And this is where your ride starts.

THE JOURNEY

• Onboard new employees and ensure they have access to necessary resources and tech. 

• HR daily operations, including employee records, system updates and document management.

• Sick Leaves – make sure our database is correctly updated.

• Explain the benefits for all new hires and current employees

• Administer changes to salary, benefits, promotions, bonus, etc. and provide support to implement new Benefits packages or improve the current ones.

• Support the rest of the People team or any other department that needs it for any topics related to our employees’ payroll, administration and benefits.

• Support employees on a day to day basis and answer questions about benefits, payroll, company policies, etc.

• Treat employees as internal customers and facilitate day-to-day work life

• Oversee and manage the administrative aspects of the employee lifecycle, ensuring seamless execution of processes from onboarding to offboarding, including maintaining accurate employment records, preparing employment documentation, facilitating changes to terms and conditions, and ensuring compliance.

• Conduct and coordinate internal audits to ensure that employee files have all necessary documents for compliance purposes and maintain employee files with all updated employee data

• Researching, identifying flaws in processes and operations, and proposing improvements and changes.

• Help keep our colleagues happy!

WHAT YOU WILL BRING TO THE RIDE

• Minimum of 1 year of experience handling HR administration.

• Knowledge of Spanish Social Security, Spanish Tax regulation and administration is a plus

• Excellent data management skills - strong Excel and database management skills

• Strong communication skills (both verbal and written) in English and Spanish is a plus

• Proactive, hands-on and eager to get your hands dirty!

• Detailed oriented – you are a freak when it comes to details

• Always looking for ways to improve processes and optimizing coordination between colleagues.

Individuals representing diverse profiles,  and abilities,  encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there!  Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our  Instagram and check out our  Linkedin and  website !

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here .

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?