HR Operations Associate - Danish-speaking

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

At SD Worx, we’re expanding our SAP Managed Payroll Services team and looking for HR Operations Associate who want to make an impact and grow in an international, professional and people‑focused environment.

About the role:

As the HR Operations Associate, you will be learning the HR operations for outsourcing services for our SAP MPS team. This role includes delivery assurance with high quality operational support across, time management, benefits management, pensions, insurances and garnishments. You will be comprehending the delivery of HR services to our customers, ensuring the effective execution of tasks within the team. You will work closely with internal stakeholders to ensure smooth HR processing and contribute to the timely and accurate delivery of HR services to our clients. You will also assist with simple client inquiries.

Which tasks can you expect?

• Process simple HR service cases and provide appropriate resolutions.

• Collaborate with HR Operations Administrators and Specialists when needed.

• Process data records in HR systems in relation to, but not limited to, Benefits, Pension and Insurance, Time Tracking and Garnishment.

• Process Document management where client self-service is not possible.

• Manage the maintenance of Standard Operating Procedures (SOPs), Detailed Work Instructions (DWIs), guidelines, and other process documentation, ensuring consistency across regions while incorporating local deviations.

• Maintain close communication with key stakeholders (including country teams and clients) to ensure consistent application of global and local standards, procedures and process changes.

• Participate in data controls using the SAP Payroll Control Centre tool and SAP integration data monitoring tool and process SD Worx scope data corrections when necessary.

• Adhere to service level agreements and deadlines for payroll processing.

What do you have to offer?

• Fluent in Danish and English languages

• At least 0.5 years of experience within an enterprise business outsourcing environment.

• Basic experience with calculations, data processing and administrative tasks.

• Good communication skills with the ability to work effectively with clients.

• Ability to manage multiple priorities in a fast-paced environment and meet client needs efficiently.

• Demonstrate the ability to work under pressure, prioritize tasks for the team effectively, and ensure high levels of client satisfaction.

• High attention to details and strong organizational skills.

• Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.

• Willingness to learn and develop payroll expertise.

• Preferred Skill Experience with SAP SuccessFactors, SAP Payroll, Call Centre technology, HR analytics and automation tools.

What do we have to offer?

• A dynamic environment: flexible working hours and working from home

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU countries)

• Free language courses (during your working hours)

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our Recruiters for more details!

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.