Warehouse Manager

Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do:

What We Offer Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

As a Warehouse Manager at JD.com, Inc., you will be responsible for overseeing all aspects of our warehouse operations, ensuring efficient and accurate inventory management, order fulfillment, and logistics. You will lead and motivate a team to optimize performance and uphold our high standards of service.

Job Responsibilities

• Manage daily warehouse operations, including receiving, storing, picking, packing, and shipping of goods.
• Develop and implement strategies to optimize warehouse layout, processes, and inventory control systems.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Ensure compliance with all safety regulations, company policies, and industry standards.
• Train, supervise, and evaluate warehouse staff, fostering a productive and positive work environment.
• Collaborate with other departments (e.g., procurement, logistics, customer service) to ensure seamless operations.
• Manage warehouse budget, control costs, and optimize resource allocation.
• Implement and maintain inventory management software and systems.
• Handle and resolve any operational issues, including damaged goods, discrepancies, and customer complaints.
• Prepare and present regular reports on warehouse performance to senior management.

Job Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in warehouse management, preferably in an e-commerce or large-scale retail environment.
• Proven track record of success in optimizing warehouse operations and improving efficiency.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent analytical and problem-solving abilities.
• Proficiency in warehouse management systems (WMS) and inventory control software.
• In-depth knowledge of safety regulations and best practices in warehouse operations.
• Exceptional communication, interpersonal, and organizational skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Fluency in English (both written and spoken). Knowledge of Mandarin is a plus.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.