Chief of Staff

Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* brand) and Verbier Exclusive (our Palace brand). Our guests can discover our properties in more than 25 exceptional destinations across Europe and North America. We are a fast-growing company generating around €100M in annual revenue, backed by more than €50M raised from top-tier investors. Join us at a pivotal moment, with the ambition and the means to keep raising the bar.

We are looking for a talented part-time or full-time Chief of Staff (60-100%) to join our dynamic team, at our Barcelona office. Our group's CEO, COO and CFO need to be able to focus on what really matters. You serve as the link between the top management's vision and the team's execution. Your job is to analyze, resolve bottlenecks, coordinate and anticipate so that nothing falls through the cracks.

Responsibilities

Strategic management support

• Prepare and facilitate management meetings (Executive Committee, OKRs, Board), and coordinate quarterly All-hands meetings
• Own and monitor dashboards to steer efficiency across destinations and companies
• Track KPIs (marketing, finance, tech, etc.) and produce actionable reports; challenge assumptions
• Be accountable for the OKRs process, with our People Director
• Conduct ad hoc analyses of the market, competition and business model when decisions require it
• Prepare presentations for quarterly All-hands meetings, investors, partners and key events
• Represent top management on certain internal matters
• Facilitate and coordinate AMA (Ask Me Anything) sessions

Project management

• Lead certain cross-functional initiatives and projects (CSR project, AI & Productivity Champions program, etc)
• Track progress on projects priorities, identify deviations and propose adjustments
• Lead internal reorganisation initiatives (policies, processes, tools, reporting)
• Lead high-priority projects that top management doesn't have the bandwidth to handle (security projects, compliance projects, business development projects, etc)
• Take the initiative in suggesting improvements to the group and work processes
• Conduct quality checks, ensuring our standards are met everywhere, all the time

Tools management

• Be accountable for the following tools within the group: GSuite, Notion, 1Password, Slack and Aircall
• Lead Notion-related projects, liaising with our Notion consultant
• Complete quarterly critical system users check
• Test AI solutions that are built in-house
• Contribute to the adoption of AI across the group

Depending on priorities as well as your bandwidth, skills and interest, you may be involved in other projects, in line with your qualifications.

KEY INFORMATION

• Employment start: as soon as possible
• Reporting to the CEO (Maxime Friess) and COO (Laurent Lacourt)
• Position based in Barcelona
• Occasional travel across our destinations and to key events, as needed
• Permanent contract (indefinite Spanish contract)
• Part-time or full-time position: 24 hours to 40 hours / week (i.e 60%-100%). Workdays will include Tuesdays and Wednesdays (at the office) in any case
• The application journey has 5 key steps:
  • Step 1: screening call for selected candidates
  • Step 2: case study
  • Step 3: video interview with our Chief People Officer
  • Step 4: video interview with our COO
  • Step 5: video interview with our CEO
  • Step 6: references check.

About You

We'd love to hear from you if...

• You graduated from a top university/business school
• You bring entrepreneurial experience (founder, start-up, high-growth environment) or in investment banking, private equity or strategy consulting
• You are an entrepreneur at heart - we expect you to be proactive and constructive at all times; you thrive in a fast-paced environment
• You are highly analytical and structured, comfortable turning ambiguity into clear plans, dashboards and decisions
• You have a positive attitude and great interpersonal skills; you build trust across all levels of the organisation and handle confidential matters with discretion
• You are strong with data and digital tools
• You speak (and write) French and English fluently; a third language is a plus
• You can work in the EU without visa sponsorship.

About Us

We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values:

• Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them
• Question - We don't accept the status quo and look for ways to leverage technology while empowering people
• Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back
• Think Big - While staying humble, we aim for the stars and work towards established goals and metrics
• Don't Compromise - We are obsessed with quality, like a Swiss watchmaker
• Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same

We are demanding - everyone really counts at Eterniti. But keep in mind that we value hard work and give growth opportunities to those who deserve it. We want you to grow with the company.

We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.

Oh, we've got perks...

• Flexible work environment: we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. Feeling like working with another view? We offer 15 days yearly of remote work from wherever you'd like
• Flexible benefits: you'll get a card to spend on what matters most to you: food, transport, or health insurance to optimize your net income
• Discount on Emerald stays, during specific periods, on selected properties
• Regular team outings and events: because work is fun when you're part of an awesome team
• External coaching: for supervisor level and above - we believe and invest in you
• Anniversary perks