Dynamics 365 Customer Engagement and Power Platform (M/F/D)

This position is at Concentrix

The selection process will be fully managed by Concentrix.

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Job Title: Dynamics 365 Customer Engagement and Power Platform (M/F/D) Job Description Solution Architect for Dynamics 365 Customer Engagement and Power Platform We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect **with strong technical skills**. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. Overview * Location: Portugal, Romania, Czech, Spain (open to other locations in Europe). * Language: fluent English * Travel: less than 10% is expected * Years of Experience: 10+ Mandatory Experience Profile * The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers. * Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change. * 10+ years of experience in cloud technologies, information technology (IT) consulting/support, systems administration, system architecture, OR equivalent experience. * Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service * Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps. * Design, customize, and administer UI and business logic using the Power Platform. * Being able to conduct code reviews for C#, JavaScript, and TypeScript. * Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues. * Having a basic understanding of network performance indicators and ability to read network traces. * Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems. * Familiarity with integrating data from Dataverse and other sources. * Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services. * Strong ability to engage with key technical stakeholders and business decision makers. * Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders. * Strong commitment to staying updated on modern engineering practices and tools. * Experience in customer-facing roles. Desirable requirements * Experience with Power FX. * Architect and Functional Consultant level Microsoft certifications are preferred. Location: PRT Work From Home - Direct Language Requirements: Time Type: Full time

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