Sales B2C Specialist

Role

We are looking for a Sales B2C Specialist to join our team in Barcelona. You will be responsible for assisting with the sales of our rental apartments and guest services in Barcelona plus ad‑hoc support covering other markets. The role requires flexibility and someone highly oriented to team results, you see the wider picture and understand the impact of your position. You will play a key role to help ensure that we meet our occupancy and revenue goals as well as our customer satisfaction targets. We are a new start‑up, so you’ll be given a high degree of autonomy and expected to deal with numerous challenges and opportunities along the way.

Responsibilities

• Support and assist the sales team with day to day tasks
• Responsible for the sales cycle from lead reception to closing the deal
• Converting leads into customers
• Managing negotiations with prospective clients
• Respond to customer inquiries related to new and existing reservations
• Understand the needs of our potential customers and provide them with the best solution
• Provide personalised support to our customers throughout the booking
• Maintain clear, transparent and personalised communication with clients and potential clients
• Draft rental agreement contracts
• Provide administrative assistance and support to the whole Demand team

Requirements

• You have experience with a hospitality company and with guest services.
• Experience managing customer communications and relations.
• C1 English level and C1 Spanish level.
• Flexible, resilient and content with ambiguity and changes.
• Confident with working in cross‑functional teams.
• Comfortable performing in a start‑up environment.

Ukio's life benefits

• Private Health Insurance with ALAN
• Flexible retribution with Payflow
• UKIO Anniversary gift
• Team buildings and office events
• Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
• Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn!
• An amazing internal culture and no dress code!
• International working environment with many different nationalities!

Ukio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.