Fashion Support Consultant (French-speaking) - On-site - IN02

## Fashion Support Consultant (French-speaking) - On-site - IN02Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1743623Job Title:Fashion Support Consultant (French-speaking) - On-site - IN02Job Description**Experience the power of a game-changing career**Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Fashion Support Consultant in Barcelona (On-site),** you will be part of our team of game-changers who are powering the brands of the future in Fashion. **Career growth and personal development**This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role**In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a **Fashion Support Consultant** on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers.**Concentrix is a great match if you:**- Are proficient or bilingual in French - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution**It will be a plus if you have:** - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus**What’s in it for you**- 39hours/week temporary contract: Monday to Friday 09:00 to 18:00 - Salary 19.623 euros gross/year + up to 1.200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses**Experience the best version of you!**At **Concentrix**, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer**We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* #J-18808-Ljbffr