IT Service Delivery Manager (Data management)
Miratech
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for an IT Service Delivery Manager with a strong background in BI, DWH, and data platforms. The role requires a combination of technical expertise, IT operations, and service delivery management to ensure reliable and high-quality data services.
The position involves ownership of service delivery, including SLA management, incident handling, stakeholder communication, and continuous improvement.
You will be part of IT projects for our client - a multinational financial services company operating across several European countries. The client relies on stable, well-governed infrastructure and external service providers to support business-critical systems
Main Responsibilities:
- Planning, designing, and implementation of BI-DWH IT Services delivery to business users according to best practices, while ensuring high level of services quality and availability.
- Monitor, control and support IT Services delivery; ensure that systems, methodologies and procedures are in place and followed.
- Establishment and management of reporting related to IT Services.
- Align BI services with business priorities
- SLA implementations and fulfillment.
- Serve as escalation point for IT Services business users and management. Take ownership of related Major Incidents to ensuring coordination of resolving parties, effective communication to stakeholders and Major Incidents review.
- Capacity Planning - ensure that future demand from business growth is understood and properly addressed.
- Management of IT operation teams and involvement in budgeting activities.
- Drive IT Services continuous improvements.
Qualifications
- 5+ years of experience in Service Delivery or IT Operations in BI/DWH or data platforms
- Experience in management the team not less 5 employees
- Experience managing enterprise BI/DWH environments including required IT Operation processes
- Strong technical knowledge of SQL, Azure Databricks, BI/Reporting Tools, ETL processes and integrations
- Knowledge in applying and managing IT Service Management processes based on ITIL
- Knowledge of data platforms and lakehouse concepts
- Excellent written and verbal communication, organization, coordination, and interpersonal skills.
- Manage business stakeholders delivery expectations
- High level of written and spoken Spanish and English.
- Strong reporting and analytical skills.
- Ability to fast learn of new technologies and processes
Nice to have:
- IT Service Management certification
- Azure Databricks/Microsoft certification
- Experience in Financial sector and FinOps awareness
Additional Information
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
- ...through always-on biosensor data, real-time analytics, and personalized... ...seeking a Technical Project Manager (TPM) to help drive execution... ...applications, cloud/backend services, platform engineering, and... .... This role is focused on delivery of mechanics and technical Project...Datos
- ...MLF-2604-165 IT GLOBAL PROJECT MANAGER (EXPANSION) BARCELONA We are collaborating... ...projects, ensuring timely delivery and alignment with business goals, from blueprint to data migration and interfacing/implementing... ...relationships with IT service providers and vendors....DatosTemporal
de 50000 a 60000 €/año
...Position Overview As a Senior Technical Project Manager, you will drive the successful delivery of software development initiatives across Product & Technology... ...through strong planning, dependency management, and data‑driven decision making. In addition to planning and...DatosTrabajar en la oficinaTrabajo híbrido1 día a la semana- ...different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. The Digital Project Manager is responsible for the end-to-end delivery of strategic digital... ...You will have medical service at your workplace for close...DatosDesde casaTrabajo híbrido
- ...Provençals, Barcelona. Over more than 145 years, it has evolved from a small seed company into... ...are currently looking for an IT Project Manager – Finance & Sales based in Barcelona.... ...reliability and consistency of reported data and indicators. Implement best practices...DatosTrabajo híbridoHorario flexible
- ...The team works closely with Product Management, Engineering, Sales, Services, and Corporate Marketing to define product... ...collaborative, international, and data‑driven, with a strong focus on... ...the Role As a Product Marketing Manager – Software Testing, you will own the...Datos
- ...Job Title: ESI Senior Marketing Manager - Small Business Department: ADP ESI Marketing... ...: Human Capital Management Software and Services Solutions Office Location: Barcelona... ...development of the inbound marketing approach. Data-Driven Refinement: Use feedback and...DatosTrabajar en la oficina
- ...acompañamiento técnico y oportunidades de desarrollo profesional desde el primer día. Actualmente buscamos un perfil IT Service Delivery Manager (SDM) para incorporarse a un proyecto internacional. Ubicación: Madrid/Barcelona Modalidad: Híbrida-Presencial Nivel...
- ...Customer Success Manager (D-CSM) - MEE - Barcelona... ...At SAP, we keep it simple: you bring... ...‑defined success delivery plan on a 1:1... ...Deliver pre‑defined services and milestone activities... ...customer data to identify at‑risk... ...relationships and service deliveries. Experience...DatosTrabajar en la oficinaDesde casaRemotoHorario flexible
78000 €/año
...range of verticals in key technology areas including AI, Cloud, Data, Digital and Engineering. They're also people-driven, with a reputation... .... Each Sales Team Lead will be in charge of 10-15 Sales Account Managers, with a range of responsibilities including people management,...DatosDesde casaRemotoTrabajo híbrido3 días a la semana- ...next level with Amaris Consulting as a Service Delivery Manager expert in BMC Remedy. Become part of an... ...productivity. Identify, evaluate, and manage IT-related risks and vulnerabilities that... ...impact organizational operations, data, and systems. Implement risk...DatosRemotoTrabajo híbridoHorario flexible
- ...Digital Campaign Manager – Supply Chain Management Role Overview As a Digital Campaign Manager (DCM) at SAP... .... This role goes beyond campaign planning – it’s about making campaigns executable: ensuring data quality, target validation, content readiness, alignment...Datos
- ...Nuvolar Mexico is looking for a Technical Project Manager to coordinate engineering teams on AWS-based healthcare data platforms. This fully remote role allows working from Spain with occasional site visits and focuses on Agile methodologies to enhance healthcare outcomes...DatosRemoto
- ...make a difference. Technical Project Manager Published: November 24, 2025 About employment... ...—from validating API calls to checking data consistency. Identify recurring... ...–3 people), assigning tasks and ensuring delivery quality. Prioritize requests, plan workloads...DatosRemotoInicio inmediatoHorario flexible
- ...technology consulting company specializing in IT solutions, cloud-based platforms, data engineering services, and end-to-end project delivery support. With over 14 years of experience... ...diagnosis. As a Technical Project Manager, you will ensure coordination, alignment,...DatosRemoto
- ...B2C y eCommerce ? Estamos buscando un/a Senior Digital Project Manager para incorporarse a un proyecto en Barcelona. ¿Qué harás? • Liderar... .... • Elaborar entregables clave como roadmap, customer journeys, data flows y reportes de cierre. Estudios Grado o Máster en Marketing...DatosTrabajar en la oficina1 día a la semana2 días a la semana
- ...a team of engineers and build a scalable data warehouse. The ideal candidate will have... ...experience in data warehousing and the ability to manage and mentor high-performing engineers.... ...and inclusion. Join us to help shape the future of financial services. #J-18808-LjbffrDatosHorario flexible
- PepsiCo Deutschland GmbH in Cornellà de Llobregat is seeking a Data Science Manager to lead a high-performing team delivering scalable... ...Responsibilities include mentoring data scientists, overseeing project deliveries, defining best practices, and collaborating with...Datos
- ...initiatives such as CRM, Data & Analytics, AI... ..., ensuring its alignment with... ...that enables it. This is not an... ..., pipeline management, forecasting, and... ..., Marketing, Service, and Leadership... ...how the company manages pipeline, forecasting... ...and delivery of overall design...DatosPráctica
- ...Service Delivery Manager (German Speaking advantage) Job ID: 19123 | Location: Barcelona, Spain | Hybrid... ...Device as a Service for workplace IT hardware on a global scale. We revolutionize... ...to the processing of your personal data for recruitment purposes. I understand...DatosTiempo completoEmpleo permanenteContratoTrabajar en la oficinaDesde casaTrabajo híbridoHorario flexible
- ...portfolio includes Property Management System , Point-of-Sale ,... ...distribution , payments , and data intelligence solutions for... ...are seeking a Hands-on Global IT Manager to lead our IT operations... ...systems (endpoints, servers, cloud services, and business applications)....DatosTiempo completoTrabajo híbridoTurno de nocheHorario flexible
- ...MAIN RESPONSABILITIES: Manage end-to-end delivery of Data & Analytics initiatives. Own delivery plans, milestones, dependencies, and risks.... ...you join Omya, you become part of a global team that uses its creativity, expertise and experience to make a difference...DatosTrabajar en la oficinaDesde casaTrabajo híbrido
- ...Swiss Delivery Excellence: Transforming Life Science Consulting... ...globally leading Business and IT boutique consultancy specialized... ...solutions. Focused on S4HANA, Data & Cloud, and innovative technologies... ...experienced Senior IT Project Manager to lead the implementation and...DatosTiempo completoTrabajo híbrido
- ...Client Delivery Manager con experiencia en el Sector Financiero About Atos Group Estamos buscando un Client Delivery Manager para transformar... ...esté en ellas representado (Cloud & Modern infrastructure, Data&IA, Digital Workplace, Digital Applications, Smart Platforms y...Datos
- ...IT Program Manager (m/f/d) About the Job As an IT Program Manager... ...organizational goals. Oversee program delivery in international contexts,... ...is Allianz's global IT service provider and delivers IT... ...infrastructure projects that spans data centres, networks and...DatosTiempo completoEmpleo permanenteContratoRemotoOffshoreTrabajo híbridoHorario flexible
- ...Swiss Delivery Excellence: Transforming Life Science... ...globally leading Business and IT boutique consultancy... ...Focused on S4HANA, Data & Cloud, and innovative... ...successful candidate will manage a portfolio of AI use cases... ..., and Azure OpenAI services. Experience within Life...DatosTiempo completoTrabajo híbrido
- ...Delivery Manager - Allianz in a Pocket About the Job Allianz in... ...leading large-scale, complex IT program deliveries in a multi-vendor, multi-... ...Technology is Allianz's global IT service provider and delivers IT... ...projects that spans data centers, networks, and security...DatosIndefinidoTiempo completoContratoRemotoTrabajo híbridoHorario flexible
- ...disorders (CNS) currently seeking a IT Project and Portfolio Manager . The position is based in Barcelona... ...and benefits. Project execution and delivery Act as Project Manager for... ...decision-making by providing clear, data-driven insights on project status and...DatosTrabajo híbrido
- ...Experis Manpower Group busca un/a IT Manager para incorporación directa en una compañía del sector sanitario en Barcelona. El candidato actuará como el punto central de contacto para todos los temas de TI en España y colaborará con proveedores externos de servicios de...Datos
- ...NTECH Consultingis a leading IT services and consultancy firm dedicated todelivering high-value... ...an Information Technology Team Leader/Manager in ourprestigious client office located... ...ensuring the security and integrity of data, providing technical support to employees...DatosContratistaTrabajar en la oficinaTrabajo híbrido
¿Quieres recibir más ofertas?
Suscríbete y recibe ofertas similares para IT Service Delivery Manager (Data management). ¡Entérate antes que nadie!
- IT manager Barcelona
- IT service manager Barcelona
- jefe servicios generales Barcelona
- services sales manager Barcelona
- jefe servicio tecnico Barcelona
- jefe de servicio Barcelona
- service manager Barcelona
- service operation manager Barcelona
- jefe-de-servicio-seguridad-privada Barcelona
- gestor servicios limpieza Barcelona

