Graduate Program - IT Retail Technology

Role: Graduate Program - IT Retail Technology

Are you passionate about technology, fashion, and luxury digital experiences? At Puig, we are looking for young talent to join our global tech team. Start your career in an inspiring and innovative environment!

Location: Barcelona, Spain.

Type: Full-time Internship (Graduate Program)

Mission

Are you passionate about fashion and fragrances? Do you want to be part of a dynamic team working with luxury brands worldwide? We are looking for a motivated Graduate Program - IT Retail Technology at Puig group level.

The candidate will be part of the Global Retail & Digital Content Technology team whose main goal is to leverage exceptional omnichannel customer experiences by defining and providing innovative technologies while empowering

Key Responsibilities

Overall support in the management of digital solutions to support and improve efficiency of retail execution and staff management including:

• Manage incidents using platforms like ServiceNow and JIRA: from ticket creation to resolution, helping users, IT teams, and development partners.
• Test new features and validate data to guarantee smooth system integrations.
• Participate in defining functional requirements, ensuring feasibility and user adoption.
• Prepare technical documentation and training materials to ensure solution continuity.
• Provide day-to-day support for digital solutions that enhance retail execution.
• Collaborate with technology partners and internal stakeholders using agile methodologies.

Knowledge (Technical Skills)

• Understanding of web applications, databases, and basic programming concepts.
• Familiarity with cloud infrastructure.
• Experience or interest in agile working methods and ticketing tools such as ServiceNow and JIRA.
• Experience or interest in Retail and SAP technologies.

Soft Skills

• Strong team spirit and relationship-building mindset.
• Excellent communication and writing skills.

Education

Computer Engineering/Telecommunications University degree or equivalent experience required. Master’s degree from leading engineering or business school will be a plus.

Languages

Spanish and English professional proficiency.

Core Competencies

Passion for technology, fashion, and consumer experiences. Highly organized and disciplined, with proven multi-tasking ability. Strong analytical mind with process orientation. Team and action oriented. Able to work in a fast-paced environment, with high energy, and a positive, winning attitude.

• Well-organized and detail-oriented.