HR ASSISTANT

Job Description

Overview

Wishpond Technologies is excited to offer the position of Human Resources Assistant. This fully remote role is perfect for those who thrive in dynamic environments and enjoy supporting team members. The position requires strong organizational skills and the ability to handle a variety of HR functions in a fast-paced setting.

Working Hours

The role requires an 8-hour workday in the Pacific Time Zone (GMT-8). Candidates must ensure their resume and application responses are in English.

Responsibilities

• Respond to Team Member requests with clarity, empathy, and a solutions-first mindset.
• Prepare reports, documentation, and internal communications for the HR department.
• Conduct employment background checks and reference verifications via email.
• Maintain accurate records, files, and data across multiple systems.
• Support general HR administration including data entry, auditing, verification, and report distribution.
• Assist with ongoing HR projects and take on new responsibilities as the department grows.
• Coordinate the full Team Member lifecycle, including onboarding, offboarding, status changes, and internal transitions.
• Manage access, accounts, and updates across systems such as Google Workspace and BambooHR.
• Create, update, and maintain SOPs, checklists, and other documentation to ensure clarity across HR operations.
• Participate actively in recruitment by coordinating interviews and learning the hiring process.
• Develop skills across various HR functions with exposure to processes and tools that support professional growth.
• Contribute to shaping workplace culture through initiatives that foster a positive environment.
• Perform other duties as assigned.

Qualifications

• 2–3 years of administrative experience, preferably in HR, operations, or event coordination.
• Ability to manage multiple tasks and shifting priorities.
• Passion for HR and a positive employee experience.
• Proven ability to handle confidential information.
• Strong data entry skills (minimum 50 wpm) with high accuracy.
• Proficiency with PC tools and MS Office applications.
• A degree or diploma related to the role is considered an asset.
• Detail-oriented, organized, and proactive.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a results-driven environment.
• Tech-savvy and comfortable learning new systems.
• Fluency in English is required; a second language is an asset.

Work Environment

This position is 100% remote, and candidates must provide their own workstation and have a reliable internet connection. Standard business hours are expected in the Pacific Time Zone. Background verification and proper identification are required during onboarding.

Benefits

• Fully remote position.
• Dynamic environment with a supportive leadership team.
• Comprehensive training and performance reviews.
• Competitive compensation based on experience.
• Referral programs with incentives.
• Product discounts for personal use.
• A multicultural and talented workforce.
• Personal development opportunities in a high-growth SaaS company.

About Us

Founded in 2009, Wishpond is a rapidly growing technology company offering digital marketing solutions for small businesses. Our platform helps over 3,000 customers with various services, and we are committed to hiring qualified individuals who can contribute to our success.

Application Process

If you are interested in this opportunity, please submit your resume in English, quoting the position title in your cover letter. Wishpond Technologies is an equal-opportunity employer.

Thank you for your interest. Due to high application volumes, we may not respond to all inquiries.

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