Key Account Manager - Property & Investment Sector (Spain & Europe) (f/m/d)

Key Account Manager – Property & Investment Sector (Spain & Europe) (f/m/d)

Locations: Barcelona, Spain

Job Schedule: Full Time

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

We are looking to strengthen our Iberia team with a senior professional who will lead and develop relationships with several of Arcadis’ key clients in the Investors & Developers sector, with the potential to expand responsibilities across Europe. This is a strategic role focused on structured account management, client growth, and delivery excellence, building on our strong client relationships and leading a high‑performing team specializing in design, due diligence, project monitoring, and CAPEX works management.

Role Accountabilities

• Own and drive the account strategy for major Property & Investment clients.
• Act as the primary interface between Arcadis and senior client stakeholders, ensuring exceptional client experiences.
• Develop and implement structured account management plans to transition from reactive relationships to proactive, value‑driven partnerships.
• Identify and capitalize on opportunities for client growth, cross‑selling, and up‑selling across Arcadis services and sectors.
• Ensure profitability and retention of accounts through value delivery and commercial acumen.
• Lead and inspire a multidisciplinary team of professionals delivering design, due diligence, project monitoring, and CAPEX works management.
• Mentor and develop team members to ensure high performance and client satisfaction.
• Ensure seamless integration and collaboration across Sales, Services, Commercial Operations, and Enabling Functions.
• Drive the delivery of the full value proposition of Arcadis to clients.
• Establish and nurture relationships with key stakeholders at client and internal executive levels.
• Represent Arcadis at client meetings, industry events, and relevant forums.
• Initially focus on Spanish accounts with the intention to evaluate expansion of responsibilities across Europe.
• Travel as required to engage with clients and teams locally and internationally.

Qualifications & Experience

• Bachelor’s and Master’s degree in Architecture, Engineering, Business, or a related field.
• Minimum 10 years of relevant experience in account management, client delivery, or business development within the Property & Investment sector.
• Proven track record of leading teams and driving client growth, profitability, and retention.
• Experience delivering due diligence, project monitoring, and CAPEX works management services is highly desirable.
• Strong commercial acumen and executive presence.
• Fluent in English; additional European languages are a plus.
• Willingness and ability to travel within Spain and across Europe as required.

Skills and Attributes for Success

• Technical rigor and attention to detail
• Strong problem‑solving skills
• Critical sense
• Efficient, innovative and team-oriented work environment
• A strong work ethic
• Professional responsibility, confidentiality and integrity
• Dedicated, innovative, resourceful and able to work under pressure
• Team player and critical thinking
• Forward thinker and self‑starter

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.