Business Development Representative, Arabic Speaking - Google Products

Responsibilities

• Meet quarterly SQO quota and daily/weekly activity targets.
• Manage assigned accounts to identify high‑potential prospects and educate them on Cloud offerings.
• Execute daily outbound calls/emails (including cold calling) to C‑level decision makers, quickly establish rapport, and assess needs.
• Understand pain points, gather technical requirements, align business needs with Cloud solutions (solution‑selling), and build value for next sales steps.
• Maintain prospect/customer data in Salesforce (CRM), managing leads, contacts, accounts, opportunities, and activities.
• Work towards team and individual KPIs (productivity, conversion, opportunities, pipeline).
• Diligently document customer notes and deal details in Salesforce for stakeholder clarity.

Requirements

• C2 level of Arabic and C1 of English (both written and spoken).
• BA/BS degree and 16 months of practical experience.
• Working knowledge of IT infrastructure and an aptitude for quickly grasping new technology concepts.
• Developing business acumen and an eagerness to understand solution‑selling methodologies.
• Eagerness to succeed in a target‑driven, phone‑based communication environment.
• Developing experience in sales prospecting, with a focus on initial contact and lead qualification.
• Familiarity with CRM or sales tracking tools.
• Professional and highly ethical, with a developing ability to steer a business conversation toward key outcomes.
• Self‑motivated and proactive individual with a competitive drive and tenacity to learn and achieve.
• Specialized Skills for the Middle East Market:
  • Middle East Market Knowledge: general understanding of the diversity of the Middle East market. Knowledge of cultural differences in the region.
  • Familiarity with MENA business practices and etiquette.
  • Middle East Communication Skills: ability to communicate effectively with professionals from different Middle East countries. Understanding of the nuances of Arabic business communication.
  • Familiarity with formal and informal communication styles in the region.
  • Middle East Cultural Knowledge: multicultural sensitivity. Ability to build trust relationships with people from different cultural backgrounds.
  • Knowledge of the predominant values in the region.
  • Middle East Legal Knowledge: Understanding of data privacy regulations in Middle East countries. Familiarity with relevant business laws and regulations in the region.

Hard Skills

• solution‑selling
• sales prospecting
• lead qualification
• IT infrastructure
• technical requirements gathering
• business needs alignment
• C2 Arabic
• C1 English

Soft Skills

• self‑motivated
• proactive
• competitive drive
• tenacity to learn
• professional ethics
• business conversation steering
• multicultural sensitivity
• relationship building

Certifications & Qualifications

• BA/BS degree