Spanish Customer Support — Global Digital Platform | Lisbon | Relocation Provided

Love entertainment, technology, and helping people solve problems?

Join an international Customer Support team supporting one of the world's leading digital entertainment platforms — while enjoying the atmosphere of Lisbon

Entertainment Industry

International & multicultural environment

Accommodation option available for eligible candidates

What You'll Do

• Help customers with account management and billing inquiries
• Troubleshoot technical issues
• Provide accurate information about products, services, and features
• Identify customer needs and provide effective solutions
• Deliver professional and empathetic customer support

Compensation & Benefits

• With Company Accommodation
• Total package: €1,259.33/month
• Total gross cash compensation: €1,059.33/month
• Furnished room in a company-rented shared apartment
• Eligible housing expenses such as utilities and internet covered
• Without Company Accommodation
• Total gross package: €1,262.33/month
• Both options include:
• Meal allowance: €154/month based on 22 working days
• Holiday & Christmas allowances
• Health insurance from day one of the employment contract
• Compensated training upon successful completion
• Annual leave according to Portuguese employment rules

Who We're Looking For

• Full fluency in Castilian Spanish
• English B1 or higher
• Plus one of the following language combinations:
• Castilian + Basque
• Castilian + Catalan & Valencian
• Castilian + Galician
• Comfortable with technology and digital platforms
• Strong communication, empathy, and problem-solving skills
• Available for 24/7 rotating shifts, including nights, weekends, and holidays
• Must reside in mainland Portugal

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