Operations Associate

Operations Associate

We are seeking a highly skilled Operations Associate to join our team.

Job Description

As an Operations Associate, you will be at the heart of our publisher operations: onboarding new publishers, monitoring performance across our portfolio, and ensuring our data— and the decisions built on it—can be trusted.

Responsibilities

• Own the creation and ongoing maintenance of ads.txt / app-ads.txt files for each publisher, aligned with their demand stack and DSP requirements.
• Support technical setup of new publishers: ad tags, header bidding configuration, and QA before go‑live.
• Assist the Business Development team with new‑publisher onboarding and keep the new‑business pipeline data accurate and up to date in our CRM.
• Support adoption of our sales tools and processes across the region.
• Monitor daily performance across multiple publishers (impressions, fill rate, CPM, CTR, viewability, revenue) against targets.
• Identify underperformance early, diagnose root causes, and make or recommend adjustments to improve results.
• Troubleshoot delivery and discrepancy issues with internal teams and external partners.
• Audit our internal dashboards regularly to ensure data accuracy and completeness; elevate anomalies quickly.
• Produce clear, accurate performance reports for publishers and internal stakeholders.
• Surface insights and trends that inform commercial and product decisions.

Qualifications

• Strong interest and knowledge of the ad‑tech universe.
• Proficiency with office productivity tools and ability to quickly adapt to new software and systems.
• Experience working with publishers is required; experience at a demand‑side partner or other demand‑side company is a strong plus.
• Proficiency in ad serving platforms.
• Commitment to maintaining confidentiality regarding company and employee information.
• Strong analytical skills, ability to identify trends and make data‑driven decisions.
• Fluent in English.

Benefits

• Hybrid work model from our Barcelona office (3 days at the office / 2 days remote).
• Remote working during August.
• Real ownership from week one, with structured onboarding and mentorship from senior operators.
• A clear growth path.
• Front‑row exposure to a fast‑scaling company working with leading publishers.
• Paid team lunch every week.