Operations Supervisor (Process Assistant), Outbound - Day Shift

Operations Supervisor (Process Assistant), Outbound - Day Shift

Job ID: 10465775 | Amazon Commercial Services Pty Ltd

We’re seeking an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong on a Sunday to Wednesday day shift.

Key job responsibilities

• Support and work in other departments as required
• Help support daily management of department duties, including allocating labor, leading meetings, and assigning job duties
• Provide coverage for Area Managers
• Provide policy follow-up, attendance tracking (duties do not extend to discipline)
• Track and report ATS/labor hours
• Assist the floor as an associate resource, train associates, and verify SOP compliance
• Ensure successful area performance through tracking, reporting and feedback of associate performance
• Participate in Operational Excellence initiatives in some capacity
• Fully understand workflow and daily production goals
• Assist in keeping work area clean and organised
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times
• Refer all job injuries immediately to area manager

Basic Qualifications

• Previous experience leading teams
• Experience working within a similar field (manufacturing, distribution, warehousing, large retail)
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
• Availability to work 38+ hours per week, and overtime as required
• Experience working with computers and Microsoft Office (Outlook, Word, Excel)

Preferred Qualifications

• Leadership experience directly managing others
• Comfortable in lifting up to 16 kilos, standing/walking for up to 10-12 hours, and able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation
• Experience with performance metrics and lean process improvement

Acknowledgement of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Equal Opportunity Employer Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.