Contract Manager - Sales

Job Responsibilities

• Reviewing, drafting and negotiating sales contracts and related documents, including order forms, amendments, renewals and customer terms, in line with Elsevier templates, fallback positions, policies, and approval requirements.
• Supporting Legal and Sales by identifying non-standard terms, missing protections, approval requirements and other contracting risks clearly and early.
• Applying sound judgment to routine and moderately complex contracting issues, balancing risk with commercial needs and proposing practical ways forward.
• Managing contract matters proactively from intake through execution, including tracking status, blockers, approvals and next steps.
• Working closely with Sales, Legal, Account Support, Finance and other internal SMEs to develop, review and finalize contract requirements.
• Communicating clearly and professionally with internal and external stakeholders, including providing realistic ETAs, concise advice and customer-friendly explanations.
• Preparing clean, accurate and internally consistent contract documents that reflect agreed services, commercial terms and approved legal positions.
• Using contract management systems, internal resources and approved AI or productivity tools responsibly to enhance efficiency, drafting quality and stakeholder experience.
• Identifying recurring issues, process bottlenecks and opportunities to improve templates, toolkits, standardization and smarter ways of working.

Requirements

• Bachelor’s degree in law or equivalent with 3-5 years of Contract Management, commercial contracting or legal operations experience, preferably in sales contracting, SaaS, licensing, subscription or information services experience.
• Fluent in English and Spanish; Fluency in Portuguese is a plus.
• Strong attention to detail and the ability to review agreements systematically against templates, policies and fallback positions.
• Sound legal and commercial judgment, with the ability to assess issues, make recommendations and escalate with context and proposed solutions.
• Excellent written and verbal communication skills, with the ability to translate contracting issues into clear, action-oriented advice for Sales and other stakeholders.
• Strong ownership, prioritization and organizational skills in a fast-paced sales environment.
• Experience with contract lifecycle management tools such as Conga, Luminance or similar platforms is a plus.

Certifications & Qualifications

• Bachelor’s degree in law