Nômade Temple Ibiza - Front Desk Supervisor

About Nômade Temple Ibiza

Nômade Temple Ibiza is more than a destination — it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences.

Your role

As a Front Desk Supervisor , you will oversee the daily operations of the Front Office, ensuring an exceptional guest experience from arrival to departure. You will lead the reception team, support daily operations, and ensure the highest standards of service, efficiency, and hospitality are consistently delivered.

You will play a key role in creating memorable first and last impressions while inspiring your team to deliver excellence every day.

What you will do:

• Supervise daily Front Desk operations and ensure smooth service flow

• Lead, support, and motivate the Front Office team during shifts

• Ensure exceptional guest service throughout the guest journey

• Handle guest requests, complaints, and special requirements professionally

• Coordinate with Housekeeping, Reservations, Concierge, and other departments

• Monitor check-in and check-out procedures to ensure efficiency and accuracy

• Support staff training, coaching, and performance development

• Ensure compliance with brand standards, policies, and operational procedures

• Assist with reporting, scheduling, and daily administrative tasks

• Resolve operational challenges while maintaining a positive guest experience

Who we’re looking for:

• Experienced hospitality professional with a background in Front Office operations

• Passionate about delivering outstanding guest experiences

• Strong leadership skills with a hands-on approach

• Excellent communication and interpersonal abilities

• Highly organized with exceptional attention to detail

• Ability to perform under pressure in a fast-paced environment

• Positive, proactive, and solution-oriented mindset

• Strong team player with natural leadership qualities

Requirements:

• Previous experience as a Front Desk Supervisor or similar leadership role

• Strong knowledge of Front Office operations and guest service standards

• Experience with Property Management Systems (PMS)

• Leadership and team management experience

• Fluent English and Spanish

• Valid EU / Ibiza work permit

Why join us?

At Nômade, hospitality is not just operations — it is connection, emotion, and experience.

You will be part of a dynamic and inspiring environment where excellence, authenticity, and teamwork come together to create unforgettable moments for both our guests and our people.

Equal Opportunity Commitment

At Nômade Temple, we are committed to ensuring a fair, inclusive, and respectful environment for all. We provide equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values.