Customer Success Manager Dach (F/M/D)

Job Description ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing.
ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).
Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal.
At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment.
We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.You'll connect with the role if you enjoy... driving company value by strategically developing existing accounts, building long-term business relationships, and identifying up- and cross-selling opportunitiesmanaging your own portfolio of clients making sure they get the most value out of our solutionpartnering closely with an experienced Account Manager to hand over and transition qualified opportunities seamlesslylistening to your customers and communicating their feedback to ensure our products and services meet their needsnavigating complex customer escalations and aligning internal stakeholders to turn friction into solutionsexecuting sales campaigns in close cooperation with marketingTo connect with ecosio it is important to have... experience in B2B SaaS salesGerman language skills on a native / C2 level, fluent English skillsexperience working with a portfolio of existing customersexperience with cross- and up-sellingAnd nice to have... experience selling EDI / e-invoicing / ERP solutionsBy connecting with us you will experience... our remote-first culture lets you work remotely from one of our designated countriesflexible working hours to suit your schedule and prioritiesannual personal development budget to invest in conferences, courses, or career coachinghome office allowance to create a workspace that fits your needsregular events and trips to connect, celebrate, and have fun with the teamworkations of up to 90 days per year within the EU, combining travel and productivitywellbeing support, including mental health resources and employee assistance programsadditional country-specific benefits based on your locationAs part of our hiring process at ecosio, we conduct standard background checks.
You can find more information about them by clicking HERE.Our mission is to build Connections That Work by fostering a diverse and inclusive team.
We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives.
And now we want to connect with you!
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