Senior Manager, Revenue Operations & Systems

Responsibilities

• Own the design, optimization, and health of Preply’s GTM system landscape Salesforce, HubSpot, Clay, Vitally, Intercom, and connected tools.
• Partner with cross-functional teams (Marketing Ops, Pre Sales, Sales, CS, Finance, Product) to ensure integrations are seamless and scalable.
• Lead the evolution of system architecture — mapping processes, maintaining clean data structures, and reducing technical debt.
• Drive adoption of new GTM tools through documentation, enablement, and user-friendly workflows.
• Identify opportunities for automation across lead scoring, routing, deal management, and renewal workflows using Salesforce, Zapier, or Cargo.
• Implement AI-assisted and no-code automation to streamline pipeline operations and reduce manual effort.
• Build standardized playbooks and process documentation to ensure repeatable, reliable execution across teams.
• Own data accuracy and governance across CRM and connected systems.
• Build and maintain self-serve dashboards (Salesforce, Looker) to visualize funnel metrics, forecasting, churn, and pipeline velocity.
• Deliver strategic data insights to senior leadership to inform GTM decisions.
• Manage the GTM tooling roadmap, budget, and vendor relationships.
• Lead and mentor a small team of system specialists or analysts, fostering curiosity, precision, and continuous improvement.
• Collaborate with Sales, Marketing, and CS stakeholders to translate business requirements into scalable system solutions.
• Champion “system thinking” across GTM — ensuring clarity, consistency, and documentation in how we operate.

Requirements

• 8+ years of experience in Revenue Operations, GTM Systems, or Sales/Marketing Ops in a fast-scaling B2B SaaS environment
• Deep technical expertise in Salesforce (architecture, admin, and automation)
• Strong understanding of GTM processes and data flows (lead-to-opportunity, opportunity-to-renewal)
• Experience with BI and reporting tools (Looker, Tableau, Google Data Studio)
• Proven ability to translate business, user and customer needs into technical solutions
• Familiarity with no-code automation tools (Zapier, Workato, n8n) and API integrations
• Experience leading teams and leading cross-functional initiatives
• Excellent communication and stakeholder alignment skills — comfortable bridging technical and commercial conversations
• Strong analytical mindset and attention to detail, balanced with pragmatism and speed

Core Competencies

Demonstrates deep technical expertise in Salesforce architecture and automation, alongside strong capabilities in managing GTM systems and processes. Proven ability to lead cross-functional teams, drive automation, and deliver strategic insights through data visualization tools.