Lead Product Manager, Strategy & Innovation

Job Title

Lead Product Manager, Strategy & Innovation

Summary

The Lead Product Manager, Strategy & Innovation drives high-impact initiatives across Digital Guest Experience, shaping strategic direction and investment decisions with a strong focus on AI-enabled capabilities and emerging guest-facing opportunities. Operating at the intersection of product strategy, innovation, and execution, this role transforms complex, cross-domain ideas into clear, validated product initiatives that can scale within core product roadmaps. Working closely with product leaders and cross-functional teams (Product, R&D, Commercial, Operations, and Analytics), the role ensures innovation is aligned with business value and translated into actionable plans. Rather than managing day-to-day product operations, the focus is on identifying, structuring, and maturing strategic opportunities—such as AI-assisted experiences and new interaction models—until they are ready for broader execution and long-term impact.

Key Responsibilities

• Lead high-priority strategic product programs within Digital Guest Experience, turning opportunities into clear product directions, validated hypotheses, structured plans, and customer pilots where relevant.
• Shape cross-domain and exploratory initiatives, advancing product strategy with the Head of Digital Guest Experience and translating vision into concrete actions.
• Define AI-driven and emerging product opportunities across guest-facing digital experiences, ensuring real business value, feasibility, and alignment with priorities.
• Transform ambiguous opportunities into clear product initiatives through research, market insights, stakeholder input, and early MVP or pilot definition.
• Prioritize initiatives based on value, strategic alignment, dependencies, and available capacity.
• Coordinate cross-functional stakeholders (product, R&D, operations, commercial, partners) to ensure end-to-end alignment and readiness for execution.
• Support the transition of validated initiatives into core product roadmaps and scalable delivery structures.
• Monitor market trends, competitors, and new partner capabilities to inform product direction and innovation opportunities.
• Evaluate build, partner, or integration options and support co-innovation with customers and partners.
• Drive clarity, structure, and momentum across complex strategic programs as a senior product leader.
• Communicate effectively with senior stakeholders and contribute to strengthening product management practices such as prioritization, problem framing, and strategic alignment.

About the Ideal Candidate

• Bachelor’s degree in a relevant field (business, product management, UX, engineering, or similar); master’s is a plus.
• 7+ years of experience in product management, product strategy, or digital experience roles in complex environments.
• Proven ability to turn ambiguous opportunities into clear product directions, including discovery, prioritization, and validation.
• Experience with AI-driven or innovation-led product initiatives is highly valued.
• Strong experience leading cross-functional initiatives in agile environments.
• Solid collaboration with engineering, analytics, UX, operations, and external partners to deliver end-to-end outcomes.
• Strong business acumen, linking strategy to customer value, commercial impact, and feasibility.
• Knowledge of hospitality, travel tech, or digital customer journeys is a plus.
• Fluent in English; Spanish and/or French is a plus.
• Availability to travel.
• Proficient with MS Office and tools such as JIRA, Confluence, and other product collaboration tools.

What We Can Offer You

• A complete rewards offer – Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• A truly global DNA – Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn – Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment – Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
• A flexible working model – We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community – We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A reliable company – Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose – At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer.