Product Director - Professional Services

Product Director - Professional Services

Full-time

Company Description

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. A powerful statement that enables different priorities for different people.

We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Job Description

We are seeking a strategic, customer-focused Director of Industry Product Management to lead the development of differentiated ERP capabilities for the professional services industry. This is a senior individual contributor role ideal for someone who thrives on the dynamics of the professional services space, cross-functional influence, and product innovation.

You will work closely with horizontal product managers (e.g., Financials, HR, Procurement, Projects) to ensure our platform delivers end-to-end support for the evolving needs of mid-market professional services firms.

You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win.

We’re looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you’re ready to make a meaningful impact and help shape our future, we’d love to hear from you.

Key Responsibilities

Industry Strategy & Roadmap Alignment

• Define and maintain a comprehensive industry roadmap for professional services, aligned with customer needs, market trends, and regulatory requirements.
• Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validate detailed product requirements based on customer interviews, market research, and regulatory analysis.
• Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and grow.
• Identify opportunities to embed predictive analytics, intelligent workflows, and decision augmentation into professional services use cases to allow our users to focus on what matters.

Cross-Functional Collaboration

• Act as the industry voice in product planning conversations with horizontal product teams.
• Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement.
• Engage directly with customers, partners, and industry experts to gather insights and validate product direction.
• Monitor competitive offerings, market shifts, and compliance trends to inform product differentiation.

Product Execution Support

• Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams.
• Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities.

Qualifications

• Experience in product management for enterprise SaaS platforms.
• Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling and compliance.
• Strong ability to influence without authority and work cross-functionally in a matrixed environment.
• Proven ability to translate complex industry needs into scalable product solutions.
• Excellent communication, analytical, and stakeholder engagement skills.
• Experience with ERP or PSA platforms.
• Familiarity with mid-market services firms and their operational challenges.
• Familiarity with AI-driven or data-rich product environments.

This role can be based remotely in Spain or Portugal.

Additional Information

We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.

We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.

We are reimagining how work makes people feel.

What we offer

• A culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact.
• Balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits.
• Growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work.
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry.
• A commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme.
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs.

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!