Crew Controller - OCC Sevilla

Ryanair Holdings plc , Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 149 m guests p.a. on more than 2,400 daily flights from 79 bases, the group connects over 200 destinations in 40 countries on a fleet of over 470 aircraft, with a further 210 Boeing 737’s on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.a. by FY25. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 34-year safety record. Ryanair is Europe’s greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO₂ emissions by up to 50% compared to the other Big 4 EU major airlines.

AZUL HANDLING , in co-operation with our partner airline RYANAIR , is currently looking for a CREW CONTROLLER in our OCC Department in our Head Office team in Seville, Spain .

Azul Cultural Identity: The Azul Way!

Azul has a vision , which is “To be the leading handling company in Spain!” Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business.

ROLE

Based in our Head Office in Seville, the successful candidate will work in our Operations Control Center . This is an excellent opportunity to join Europe’s leading airline and to gain experience in a busy working environment. This role involves shift work. Reporting to the OCC Lead Agent, your duties will include (but not limited to):

• Tracking crew flight duties
• Ensuring crew are within flight time legal limits
• Accurate recording of crew absenteeism & punctuality
• Developing and implementing solutions to day to day crewing problems
• Assisting with the development of efficient, cost effective solutions to operational disruptions
• Any other duties as requested by Operations Control management

Requirements

• Fluent Spanish and English required
• Demonstrated experience in a similar role (crew control, crew planning, rostering...) or cabin crew member (minimum 1 year)
• Be knowledgeable and put into practice the Cultural Identity of the company, The Azul Way!
• Ability to work and communicate effectively under pressure
• Good problem-solving skills
• Good interpersonal skills and strong outgoing personality
• High degree of flexibility
• Proven ability to work under pressure
• Good telephone manner
• Computer literacy (MS Word, Excel)
• Available to live in Seville

Benefits

• This role is available immediately
• Benefits package with fantastic discounts on many brands
• Recognition program
• We will provide you with a salary commensurate with experience and the opportunity to join a growing team with opportunities for advancement

Diversity, equality and inclusion

Azul Handling is a company committed to equal opportunities. All candidates will be considered without distinction of race, color, gender, age, origin, religion, sexual orientation, gender identity or expression, marital status, citizenship or different ability. Similarly, Azul Handling is committed to working with and providing reasonable accommodations to those candidates with physical or mental abilities that may require them.

If you think you need some kind of reasonable accommodation at any time during the hiring process, you can indicate it in the "Cover Letter" box when you apply for this vacancy. Azul Handling will treat the data that you can give us in this regard with total confidentiality, and only for the aforementioned purpose.