Field Service Engineer

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Main Location: Málaga

Major responsibilities:

• Service and maintain complex Varian products according to technical documentation and training provided.
• Continuous focus on customers, exploring all possible ways to minimize equipment downtime and enhance performance.
• Develop and maintain strong customer relationships, through the use of emphatic written, verbal, and interpersonal communication skills.
• Provide phone support / remote assistance to customers and to the Field Engineer as required.
• Autonomously manage time and maintain a schedule to include preventative maintenance, installations and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion.
• Input detailed records of service visits into company information systems, including technical problems, actions taken, and parts employed.
• Initial training period implies assistance to Technical Courses in Las Vegas (USA) and Bern (Switzerland) Training facilities for some weeks. Once completed, maintain yourself constantly updated in technical publications and procedures related to Varian assigned equipment.
• Maintain a high degree of professional knowledge and safety consciousness according to our guidelines.

Varian fosters diversity and inclusion among its employees. So, candidates will not be discriminated by gender, nationality, beliefs or any other aspect.

Qualifications and Experience:

• Graduate or Bachelor of Technical Institute in electronics, electrical/biomedical engineering, related fields, or equivalent education.
• You bring 1 – 2 years of related experience preferred.
• Excellent troubleshooting skills in any complex equipment, with proficient use of testing equipment.
• Sound knowledge of and professional technical experience with IT equipment and network basic troubleshooting.
• Articulate and skilled in interpersonal communication and building solid trustful relationships.
• Fluency in Spanish and English.
• Willing to work normal and non-normal hours as required to support the customers and to travel frequently with an estimation of 3 nights away from home per month.
• Varian fosters diversity and inclusion among its employees.
• So, candidates will not be discriminated by gender, nationality, beliefs or any other aspect.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers’ specific businesses, please visit our company page here.

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.