Product Designer, Mid Level

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Overview
Edelman AI is seeking a Product Designer, Mid Level, to help shape clear, consistent experiences across our internal platform that brings together insights, content creation, and proprietary AI tools into one shared environment for teams. This is an end-to-end product design role, not a UI-only role. You will independently own design workstreams from Discovery through Evaluation, including lightweight research, problem framing, ideation, end-to-end flows, high-fidelity UI, design system execution, delivery partnership, and UX QA. You will partner closely with Product Owners, engineers, and stakeholders to translate complex capabilities into human-centered experiences that are usable, accessible, and scalable across teams. You will work within an established Design System and an AI-assisted development workflow, and your job is to execute within them with precision while flagging gaps and contributing documentation that keeps the system healthy.
What success looks like
You can take an ambiguous problem and drive it from framing to shipped solution, proactively aligning with the UX Lead at key decision moments
You reduce rework by surfacing risks early and designing complete end-to-end flows, including edge cases and states, not just happy paths
You keep consistency across squads by defaulting to existing patterns and contributing improvements
You collaborate smoothly with engineers and Product Owners, keeping decisions crisp and documented
You follow through after release, validating outcomes and feeding learnings back into future work
Responsibilities
Insight-Led Product Development Drive problem framing with Product Owners, including primary users, jobs to be done, constraints, assumptions, and risks Plan and run lightweight research activities when needed, such as quick interviews, concept checks, and usability tests Synthesize findings into clear recommendations that influence solution direction Define success signals during Discovery and support evaluation after release by comparing outcomes to those signals
Rapid Concepting and Holistic Experience Design Generate multiple solution directions quickly and articulate tradeoffs in plain language Prototype at the right fidelity, starting with quick and lightweight concepts, to align stakeholders and reduce risk before build Deliver end-to-end flows that include key states and edge cases Ensure usability best practices are applied consistently across the experience
Design System-Led Craft Design polished high-fidelity UI aligned with brand guidelines and our Design System Default to existing patterns and reuse components consistently across squads When a clear gap exists, document it with variants, states, and usage guidance and raise it with the UX Lead for review before extending the system Ensure responsive behavior and accessibility basics are included from the start
Embedded Engineering Partnership Collaborate early with engineers on feasibility, scope, and technical constraints before designs are considered final Specify behaviors precisely, including interactions, content requirements, states, and responsive rules Keep handoff current during build and communicate changes clearly to the rest of the squad Support implementation by answering questions quickly and helping unblock delivery
Quality Ownership from Design to Release Verify the built experience across key screens, browsers, and breakpoints Write clean bug reports with clear repro steps and expected versus actual behavior, including screenshots Capture learnings post-release and feed improvements back into patterns and future work
Requirements
3 to 5 years of Product Design experience, including owning work from Discovery through Delivery Portfolio demonstrating problem framing, research-informed decisions, multiple options explored, and at least one end-to-end shipped workflow
Strong knowledge of Design Systems, including applying and evolving component libraries, documenting usage guidelines, and collaborating on governance so patterns stay consistent across squads
Strong proficiency in Figma, including component creation, variants, auto layout, and clean file structure
Comfort working alongside AI-assisted design and development workflows, including tools like Claude, and an understanding of how design decisions are consumed by AI agents in the build process
Proven ability to operate with ambiguity, take ownership, and deliver while proactively aligning with the UX Lead at key milestones
Familiarity with Mixpanel or similar analytics tools, and ability to combine quantitative signals with qualitative research insights to guide decisions
Strong collaboration and communication skills with Product and Engineering
High attention to detail and strong follow-through to ensure quality in the shipped experience
Nice to have
Understanding of communications and PR agency workflows, and how firms like Edelman operate across clients, teams, and delivery models
We are dedicated to building a diverse, inclusive, and authentic workplace,
It started with one man's passion to make an impact through stories... 70 years later, we are the world's largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected.
We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum.
Since Dan Edelman founded the firm in ****, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.
Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company.
At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration.
Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work— taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe.
The relentless pursuit of excellence
The freedom to be constantly curious
The courage to do the right thing
The commitment to positively impact society.
We grow our people
We invite and celebrate differences
Our reputation is our brand
We're global, yet local
We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry.
Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated.
At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients' business.
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