Partnership Associate

About the Role

Partner Associate Identifies and develops marketing alliances and relationship programs designed to produce sales opportunities. In this opportunity as Partner Associate, you will:

• Support the success and growth of new and existing partners by helping execute partner strategies and plans that drive measurable outcomes (e.g., adoption and revenue expansion).
• Own day-to-day partner coordination to ensure a strong partner experience, timely follow-through, and smooth execution of initiatives.
• Maintain partner planning and documentation, including the Partner Account Plan and supporting materials such as marketing/event plans, enablement activities, and quarterly priorities.
• Monitor and report on partner performance and execution by tracking key metrics, maintaining accurate partner records and activity in relevant tools, and summarising progress, wins, gaps, risks, and next actions.
• Coordinate cross-functionally with internal teams (Sales, Marketing, Product, Support/CX, etc.) to deliver partnership initiatives.
• Support planning and negotiation processes — including inputs, timelines, and materials — while escalating contract structuring and negotiation ownership to the Partner Manager/Director as appropriate.
• Respond to partner inquiries, troubleshoot issues, and escalate blockers with context and suggested next steps.
• Schedule and coordinate partner meetings, QBR prep, follow-ups, and event logistics.
• Draft and update Partner Account Plans; track goals, deliverables, owners, and timelines.
• Coordinate enablement and co-marketing support for Tier 3 partners, including organising trainings, sharing materials, tracking readiness and completions, campaign logistics, lead and referral tracking, and internal alignment.

About You

You're a fit for the role of Partner Associate if your background includes:

• 1–2 years of experience in a partnerships, alliances, channel, or customer success support role within a software or technology-driven environment.
• Demonstrated ability to coordinate and execute across multiple work streams, with strong attention to detail and follow-through.
• Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with partners and internal stakeholders.
• Accountability and ownership mindset — you take initiative, follow through on commitments, and proactively surface issues before they escalate.
• Willingness to learn and develop professional skills in a fast-paced, dynamic partnerships environment.

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).

Flexibility & Work-Life Balance: Flex My Way policies designed to help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.

Career Development: Growth-focused culture with skills-first approach and ongoing learning programs.

Benefits: Comprehensive plans including flexible vacation, mental health days, Headspace access, retirement savings, tuition reimbursement, and wellbeing resources.

Culture & Values: Inclusive, collaborative environment with focus on customers, fast execution, and leadership in learning.

Social Impact: Paid volunteer days and opportunities for pro-bono and ESG initiatives.

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together trusted content and technology to help professionals make informed decisions. Reuters, part of Thomson Reuters, is a world-leading provider of trusted journalism and news. We are equal opportunity employers and we welcome qualified applicants from all backgrounds.

Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Learn more on how to protect yourself from fraudulent job postings and about Thomson Reuters at thomsonreuters.com.

At Thomson Reuters, we’re focused on building a future-ready workforce and offer opportunities to collaborate with smart, ambitious people who solve complex problems and deliver market-leading solutions.