Resort Manager

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation blend seamlessly with a unique Moorish-inspired architecture. With 462 rooms and suites, world-class dining experiences, and an unparalleled setting, we offer far more than a stay—we create unforgettable memories.

JOIN OUR TEAM!

…as a Resort Manager at The Ritz-Carlton Tenerife, Abama.

Who are we looking for…?

Are you a strategic leader with a passion for operational excellence and luxury hospitality? As Resort Manager, you will be the driving force behind the overall resort experience, leading multidisciplinary teams and ensuring that every department operates flawlessly.

You will be a key decision-maker, working closely with the executive team to elevate the guest experience, maximize financial performance, and foster a high-performance culture rooted in our Gold Standards.

If you are inspired by leading, innovating, and creating exceptional experiences, we would love to meet you.

Your responsibilities will include… 

• Strategic leadership and operational management
• Acting as the strategic leader of resort operations and as General Manager in their absence.
• Overseeing key areas: Finance, Food & Beverage, Rooms, Kitchen, Engineering, Spa & Recreation, Sales & Marketing, and Human Resources.
• Defining and implementing operational strategies aligned with the brand’s objectives.
• Ensuring service excellence and full alignment with The Ritz-Carlton standards.

Financial management and performance

• Driving the resort’s profitability, ensuring budgets and financial targets are achieved.
• Analyzing financial reports and making strategic decisions to optimize performance.
• Managing operational costs, productivity, and margins without compromising the guest experience.
• Identifying opportunities for continuous improvement and revenue growth.

Guest experience

• Ensuring all operations contribute to a consistent and exceptional guest experience.
• Maintaining a visible presence in the resort, engaging with guests and gathering feedback.
• Driving innovation in services and experiences.

Leadership and team management

• Leading, inspiring, and developing the Executive Committee and department heads.
• Building a culture of collaboration, high performance, and engagement.
• Ensuring a fair, inclusive, and motivating work environment.
• Actively participating in talent selection, evaluation, and development.

Human Resources and organizational culture

• Fostering employee commitment to service excellence.
• Implementing an “open door” policy and improving employee satisfaction.
• Evaluating performance and supporting team members’ professional growth.
• Acting as an ambassador of the brand’s values and culture.

What we’re looking for in you…

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in senior operational leadership roles within luxury hotels or resorts.
• Strategic mindset combined with strong attention to operational detail.
• Strong analytical skills and financial management expertise.
• Inspiring leadership style with the ability to influence and develop teams.
• Excellent communication and decision-making skills.
• Guest-focused mindset and passion for service excellence.
• Experience working in dynamic and multicultural environments.
• Fluency in English and Spanish (additional languages are a plus).
• Valid work permit for Spain.

How we inspire you…

Join our team and lead experiences that guests will remember for a lifetime. At The Ritz-Carlton Tenerife, Abama, you don’t just manage operations—you create meaningful moments and develop talent.

• Opportunity to lead one of Europe’s most iconic resorts.
• Career development within a leading global luxury hospitality company.
• Continuous training and development programs.
• Global career opportunities within Marriott International.
• Discounts on hotels, dining, and experiences worldwide.
• A culture focused on well-being, excellence, and teamwork.

Would you like to be part of this unique experience?

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.