Fulfillment Procurement & Business Development Manager, TikTok Shop (Chinese Speaker)

Fulfillment Procurement & Business Development Manager, TikTok Shop (Chinese Speaker)

Location: Madrid

Employment Type: Regular

Job Code: A131143

Responsibilities

• Lead procurement activities for TikTok’s Europe e‑commerce local fulfillment logistics, including first‑mile, line‑haul, warehousing, and last‑mile delivery, covering supplier selection, benchmarking, and commercial negotiation.
• Continuously optimize fulfillment cost and service quality by selecting high‑performing logistics partners and improving pricing mechanisms, strengthening the platform’s overall logistics competitiveness.
• Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e‑commerce business models, product category characteristics, and regional business growth trends.
• Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
• Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives.
• Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/off‑boarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
• Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision‑making support for procurement planning.

Qualifications

• Minimum Qualifications
  • Degree: Bachelor’s degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.
  • Experience: 5+ years in logistics procurement, fulfillment operations, e‑commerce supply chain, or related business development roles; e‑commerce or platform operations experience is a plus.
  • Understanding of the e‑commerce fulfillment lifecycle—including inbound, storage, sorting, line‑haul, and last‑mile—and the associated cost structures.
  • Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives.
  • High written and oral proficiency in Chinese to interpret contracts and communicate with stakeholders whose primary language is Chinese.
  • Teamwork and adaptability in a fast‑paced, dynamic e‑commerce environment, with strong problem‑solving and structured‑thinking capabilities.
  • Strong data analysis skills; proficient with Excel and BI tools, and able to translate data into actionable optimisation plans.
• Preferred Qualifications
  • Excellent communication and cross‑functional collaboration skills; able to travel frequently across Europe.