Part Time Customer Service Representative - Danish - Spain

Position: Customer Service Representative PartTime

Location: Remote anywhere in Spain

Employment type: 3month contract

The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide

DUTIES AND RESPONSIBILITIES:

• Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
• You can put yourself in our customers shoes analyze their problems and offer them individual solutions
• Offering an omnichannel service to our consumers via telephone email chat and social media
• Developing a sound understanding of the products and services offered by our client
• Embrace our company values and act as a brand ambassador

REQUIREMENTS:

• Afluent level of Danish (C1) with exceptional grammar and spelling skills
• High level of English (C1) (Both written and spoken)
• A genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• A professional outlook and proactive approach to problemsolving

OFFER:

• Parttime: (20 hours/week) Working days/Hours: Monday to Friday from 11:00 am to 3:00 pm
• Incentives: Top performance incentives
• Paid bank holidays 1 extra day in lieu
• Work from anywhere in Spain. (WFH)
• Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pm
• Option to sign up for Discounted Private Health Insurance
• Referral Program Bring a friend and get a referral bonus
• Access to LinkedIn specialized training & courses