Hebrew Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Mercier Consultancy MD is excited to announce an exceptional opportunity for a Hebrew Speaking Customer Service Agent to join a vibrant team, with the advantage of working in beautiful Bulgaria and paid relocation support.
In this role, you will be responsible for providing outstanding customer service to Hebrew-speaking clients, ensuring they receive the support needed regarding our products and services.ResponsibilitiesAssist Hebrew-speaking customers through various channels, including phone, email, and chat, addressing inquiries and providing information on products and servicesDeliver exceptional and personalized support, ensuring high levels of customer satisfactionResolve customer complaints and inquiries promptly, employing a professional and empathetic approachDocument all customer interactions accurately in the CRM system for follow-up and quality assuranceWork closely with internal teams to address and resolve more complex customer issues as neededStay informed about product developments and company policies to provide up-to-date supportRequirementsFluency in Hebrew (both written and spoken); proficiency in English is preferredPrevious experience in customer service, preferably in a remote or international environmentStrong communication and interpersonal skills with a commitment to customer service excellenceAbility to resolve issues efficiently while maintaining a calm and professional demeanorFamiliarity with CRM systems and basic office softwareSelf-motivated with the ability to work independently in a remote work environmentA willingness to relocate to Bulgaria and embrace a new culture with paid relocation supportBenefitsCompetitive SalaryMonthly Performance BonusFully Paid Relocation PackageFully Paid TrainingPrivate GymAnd Much More...
#J-*****-Ljbffr