Dutch-speaking Customer Support Agent in Malta - Relocation Included

Looking for a way to live abroad without putting your career on pause?

Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.

• Sun 300+ days a year
  
• English-speaking work environment
  
• A fast-growing iGaming industry
  
• A social life filled with internationals who made the same move you’re considering right now
  

Why Malta?

Malta has become one of Europe’s biggest iGaming hubs, attracting professionals from across the Netherlands, Belgium, Scandinavia and beyond.

Living in Malta means:

• Walking distance to the sea
  
• A vibrant nightlife and international community
  
• Career growth in one of the strongest online gaming markets in Europe
  
• English as one of the official languages
  
• Real responsibility from day one
  

The Role – Dutch‑Speaking Customer Support

You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them.

Your work will include:

• Resolving customer queries via phone, live chat and email
  
• Managing withdrawals and payment‑related questions
  
• Processing KYC documentation and enhanced due diligence
  
• Running security checks on accounts and transactions
  
• Collaborating with payments, fraud and compliance teams
  
• Analysing customer trends and improving internal processes
  
• Contributing to KPIs and service level targets
  

You’ll gain real exposure to the operational backbone of an international iGaming company.

Requirements

• Fluent in Dutch (written and spoken)
  
• Comfortable working in both Dutch & English
  
• Structured and analytical
  
• Adaptable to shift work
  
• Previous customer service experience is a requirement
  
• Used to multitasking in a fast‑paced environment
  

Benefits
Career Growth in iGaming

Malta’s iGaming industry is known for internal mobility.

• Fraud & Risk
  
• Compliance
  
• Escalations
  
• Commercial
  
• Product
  
• Country Management
  

What You’ll Get

• Relocation package
  
• Hybrid work model
  
• Up to 40 days per year fully remote
  
• International private health insurance
  
• Bonus scheme
  
• Wellbeing allowance
  
• Office breakfasts & lunches
  
• Social and team events throughout the year
  

The Bottom Line

• Live in a Mediterranean expat hub
  
• Work in the fast‑growing iGaming industry
  
• Gain operational experience in sportsbook and online casino
  
• Build an international career from day one
  

Malta isn’t just a sunny escape. xqbhyrx For many, it’s where their international career begins.

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