NetSuite Administrator

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission

As a NetSuite Administrator, you will work at the intersection of technology and business, enabling Bitpanda to optimize and scale critical business processes. Your primary focus will be on driving enhancements and supporting solutions centered around NetSuite and its ecosystem.

Through collaboration with cross-functional teams, you will play a pivotal role in enhancing Financial key workflows. By leveraging your expertise, you will contribute to delivering innovative, efficient, and sustainable solutions that align with Bitpanda's growth objectives.

What you’ll do

• ERP & Business Process Expertise: Act as an internal consultant for key stakeholders, advising on and implementing solutions within NetSuite to optimize business processes and automations across the full suite
• Configuration, Testing & Deployment: Configure, test, maintain, and deploy NetSuite and other Business Applications customizations, workflows, and scripts in alignment with Bitpanda’s SDLC standards.
• Support & Training: Provide ongoing support to end users, troubleshooting issues and ensuring smooth operation of NetSuite and its ecosystem of applications.
• Documentation: Create and maintain detailed documentation of processes, configurations, and integrations to ensure alignment and clarity across stakeholders and compliance with Bitpanda’s Change Management best practices.
• Cross-Team Collaboration: Work closely with Finance, Sales, Engineering, and other teams to understand and address business challenges, aligning technology solutions with business goals while helping to shape the culture, processes, and impact of the Enterprise Applications team.

Who you are

Core Requirements

• Expertise in NetSuite: 3+ years of hands-on experience configuring, customizing, and managing NetSuite.
• Strong Communication Skills: Proven ability to engage and manage stakeholders effectively in fast-paced environments with full professional proficiency, both written and verbal.
• Action-Oriented: A proactive problem-solver with a curiosity to research, adopt, and implement new technologies and methodologies.

Bonus Points & Mindset

• Development & Customization: Experience with Workato, customisations, and E2E integrations.
• Eager Learner: Passion for staying up-to-date with trends and innovations in ERP, dev frameworks, and A.I. technologies.

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration

.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).