Account Manager (German)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office. 

Position: Account Manager

Location: Málaga, Spain

Employment type: Full-time

Remuneration: Base salary 

DUTIES AND RESPONSIBILITIES:

• Full managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategy
• Identify client needs with products and services and sell appropriate value components to create greater customer engagement
• Proactively manage an effective pipeline, identifying and prioritising opportunities to achieve and exceed profitable growth targets
• Consistently seek out new sources for expansion opportunities e.g. self-generated, client referrals, subsidiaries or sister companies
• Ensuring premium value is delivered aligned with client’s goals, delivering a positive customer experience and achieves customer advocacy
• Understanding client’s opportunities, threats and risks to maintain and grow relationship
• Operating effectively in a fast-paced evolving environment

REQUIREMENTS:

• Native level German and fluency in English written and spoken.
• Background working for/in the German Market
• Self-driven and results oriented with a positive outlook and a clear focus on achieving and exceeding targets and goals
• Challenger mindset with the ability to think creatively to identify new business opportunities
• A natural forward planner who is highly organized and has the ability to manage multiple customers at different stages of the sales process
• Ability to work independently whilst also collaborating with team members to maximize individual and company performance.
• Exceptional communication skills – including German native language skills and fluency in English (spoken and written), ability to speak confidently with senior executives, capacity to influence decision-makers
• Ability to quickly gain an in-depth understanding of each client’s needs to drive results and identify new business opportunities
  Previous experience in a sales role would be a plus
• Strong negotiation skills and consultative sales skills
• Ability to drive innovation and change

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Full-time contract: 39 hours/week
• Monday to Thursday 08:30 - 17:00 Friday 08:30-16:00 incl. 30 min Lunch
• Great office location in Malaga.
• Friends hunting (referral) bonus
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses
• Opportunities for a career abroad through the International Mobility Program
• A dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.