Bilingual Tech Support Advisor L2 — Hybrid (EN/ES) Barcelona
Convergys
Concentrix seeks a Technical Support Advisor L2 in Barcelona to provide top-tier technical assistance to customers via phone and email. You will troubleshoot complex product issues, guide diagnostics, manage escalations, and contribute to customer satisfaction in a hybrid office setting.
Expect at least 3 years in customer service or technical support, fluent English and Spanish, and comfort with CRM/ERP tools like SAP or Dynamics 365. Training and career development are offered.
#J-18808-LjbffrOferta de empleo publicada 2 días atrás
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