Dispatcher, Alicante

Overview

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Application deadline: **********

Location: Spain

Type of contract: Holiday Job

Dispatcher Alicante

Our people are the heart of Norwegian. We are made up of colleagues from different cultures and backgrounds who are united behind our vision: to become the most loved and trusted airline in Europe. Norwegian embraces a culture of equality, fairness, sustainability, respect, and inclusion in everything that we do. We have implemented an Equality Plan to safeguard a selection process without discrimination on the basis of gender, age, culture, nationality, ethnicity, physical abilities, political and religious beliefs, sexual orientation and other attributes. Embracing this culture is critical to our business success and makes us stronger together. Are you our new Dispatcher?

In this role you will ensure the highest level of customer service is delivered to our passengers. You will be based at ALC Airport, but some travel may be required to support operations around our network. This role is perfect for someone who is eager to gain experience, contribute to a positive work environment, and work flexible hours throughout the summer months.

What Is It Like To Work At Norwegian

Norwegian's vision is to be the most loved and trusted airline in Europe, and our people are key to achieving that goal. Here, you\'ll find a diverse and dynamic workforce united by a shared purpose and passion for connecting people. No matter your role, you\'ll make engaging connections every day. We care for, encourage, and cheer each other on, celebrating new ideas and different ways of doing things. So, fasten your seatbelt — your next exciting career journey starts here!

In This Role You Will Be Responsible For

• Ensure that all flights are organised and handled in a safe, efficient and professional manner in accordance with the General Operations Manual, Operations Specifications and Company SOP Manual.
  
• Assist with aircraft handling to include coordination of fuel, catering, hangar, aircraft cleaning, after-hours services or other services as required, including but not limited to airport slots, customs and border overflight requests.
  
• Follow Norwegian Operational standards and procedures
  
• Track trip movements and monitor for flight diversions/irregular operational concerns and escalate effectively to supervisory staff as required.
  
• Provide occasional quotes to industry customers via telephone, email or online system.
  
• Provide exceptional customer service to internal and external customers.
  
• Strictly follow procedures to ensure the safety of passengers, colleagues and aircraft always.
  

Carry Out Other Duties As Required

• You are our ideal candidate if:
  

• Experience in a customer service role within service/travel industry.
  
• Fluent in English and Spanish
  
• Strong customer focus.
  
• Strong communication skills, both verbal and written.
  
• Ability to work effectively with peers during unsociable hours.
  
• No criminal record.
  
• Valid Class B driver\'s licence. (Class D driver\'s licence is an advantage)
  

We Can Offer

Joining Norwegian means more than just a competitive salary — it\'s about being part of a community that values and rewards your contributions.

Here\'s What You Can Look Forward To

• Travel in Europe and beyond with massively discounted employee priced tickets with Norwegian and our partner airlines
  
• Get comprehensive travel insurance
  
• We offer a competitive salary
  
• Opportunity to join our share saving plan
  
• Could this be the start of an amazing journey?
  

If you love the thought of working with us, click the Apply Now button to complete your application. You will need to upload a recent copy of your CV.

Please Note

We can only accept applications that have been submitted through our recruitment system. We will accept your CV in either English or a Scandinavian language.

Do you have any questions? Or need any help with your application? We are here to support you, please contact: Raúl Bonilla Lopezosa Ramp & Ops Manager ALC

Location: Spain
Travel required: Some travelling must be expected
Application deadline: **********

About Norwegian The Norwegian group is a leading Nordic aviation company, owning two leading airlines in the Nordics: Norwegian Air Shuttle and Widerøe\'s Flyveselskap. xqbhyrx Norwegian operates an extensive network connecting the Nordics with major European cities, while Widerøe primarily serves short-runway airports in rural Norway, providing vital regional connectivity.

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