Senior Event Manager - Dedicated Pharma Account (F/M/D)

At
egg
we make experiences. Real ones.
The kind that take creativity, sharp thinking, attention to detail and, every now and then, a sense of humour when everything changes five minutes before launch.
We work across countries, cultures and clients, so things move fast and no two days look the same. That's part of what we enjoy. It also means we need people who can stay calm under pressure, take ownership and care about getting things right.
No big egos. No hiding mistakes. No silent chickens in this nest.
Which brings us to you
You understand that great client experiences don't happen by chance. They are the result of strong processes, effective planning, clear accountability and teams that have the support they need to perform at their best.
You enjoy helping people succeed, bringing structure to complexity and ensuring that projects are delivered consistently, compliantly and efficiently. You're equally comfortable discussing account performance with senior stakeholders, mentoring project teams or stepping into an event when operational support is needed.
What You'll Be Doing
In this role, you will work 100% on one of our key pharmaceutical clients.
Lead the production and delivery of congresses, meetings, symposia and brand experiences, ensuring projects are delivered on time, within budget and in line with client requirements
Coach, mentor and support Project Managers and operational team members, helping develop capabilities and drive delivery excellence across the account
Partner with the Account Lead to monitor client satisfaction, operational performance, resource allocation and overall account health
Monitor SLAs, KPIs, compliance requirements and RAID logs, identifying risks, proposing solutions and driving continuous improvement
Oversee account financials, including budget consolidation, forecasting, reporting and operational performance tracking
Improve delivery standards, processes, templates, reporting tools and AI-enabled ways of working that increase efficiency and quality
What You'll Bring
(We really mean it. Candidates who do not meet the following criteria will not be considered.)
Experience & Skills
8+ years of experience within an event agency environment, including significant exposure to pharmaceutical and/or healthcare clients
Proven experience working on dedicated client accounts with complex governance, compliance and operational requirements
Strong experience managing event delivery, operational processes, reporting frameworks and team coordination
Demonstrated expertise in resource planning, utilization management, forecasting and budget oversight
Advanced knowledge of Cvent and strong proficiency in Microsoft 365, including Excel-based reporting and analysis
Exceptional stakeholder management, leadership and communication skills, with the ability to influence and support teams at all levels
Fluency in English and Spanish, written and spoken (No scrambled oeufs at egg, svp.)
How we work at egg
Things move fast here. Priorities shift. Clients expect excellence.
The people who thrive at
egg
tend to:
Take ownership and get things done
Stay calm when priorities change
Focus on outcomes and quality
Be comfortable with ambiguity
Look for smarter ways of working, including AI and technology
Balance creativity with structure and execution
Bonus points if...
Previous experience overseeing a dedicated pharmaceutical account at regional or global level
What we bring to the table
Flexible working setup (remote in some places, hybrid in others)
Competitive salary + performance-based bonus
Home office / tech stipend, lunch vouchers
Smart, supportive colleagues who genuinely enjoy working together
International career opportunities + annual global offsite in somewhere excellent
Free coffee, pet-friendly offices and a culture that cares about people as much as performance
(Yes, the coffee is good. We're not monsters.)
The most important bit
At
egg
, feedback goes in all directions: up, down and sideways. We believe accountability and kindness can coexist.
Its okay to make mistakes here, as long as we own them, learn from them, and don't keep serving them sunny-side up forever.
We're proud of a team made up of people from all walks of life, backgrounds and perspectives. We believe this makes our work better, our thinking sharper, and our outcomes stronger.
We welcome applications from all genders, including transgender and non-binary people, as well as BIPOC communities, LGBTQ2S+ communities, and people with visible and non-visible disabilities.
We are also an ESG-driven company committed to making a positive impact beyond our own walls.
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